Solved

PS 2 mouse affects network access

Posted on 2004-04-21
7
319 Views
Last Modified: 2010-04-11
This is a tricky question, I am not sure that it is network or hardware related. While rebuiling a W2K Pro, SP4 with all the patches etc, workstation. I had a serial mouse plugged into the system. The network, has been setup up successfully. I can see the domain, access all mapped drives, connect to the internet etc. The problem that I have is that when I connect a PS2 mouse to the system, I cannot access the network at all. Mapped drives are not accessable, the network shares are unavailable etc. I have uninstalled the PS2 mouse and network card completely and reinstalled both items. If I remove the PS2 mouse and reboot the network is fully active. The problem still persists. The are no conflicts on the system dialog box for both mouse and network card. What could I look at besides rebuilding the system totally.
0
Comment
Question by:Gavinforman
  • 4
  • 2
7 Comments
 
LVL 27

Expert Comment

by:pseudocyber
ID: 10876989
You looked for an IRQ conflict and didn't see any?  In Device Manager?
0
 

Author Comment

by:Gavinforman
ID: 10877044
Goo afternoon, that is correct.
0
 
LVL 27

Assisted Solution

by:pseudocyber
pseudocyber earned 25 total points
ID: 10877056
Just for grins - what IRQ's are the mouse and NIC using?
0
Scale it in WD Gold

With up to ten times the workload capacity of desktop drives, WD Gold hard drives employ advanced technology to deliver among the best in reliability, capacity, power efficiency and performance.

 

Author Comment

by:Gavinforman
ID: 10877098
The mouse is using IRQ - 12
The NIC - IRQ - 9, I/O Range - C0000 - C07F, Memory Range - E5000000 - E500007F.

0
 
LVL 1

Accepted Solution

by:
iamgod earned 100 total points
ID: 10877496
Don't know if this helps, but i lost network connection in a similar manner associated with sound driver. I went into safe mode and deleleted all sound devices and fixed problem. Suggest delete all Ps/2 and serail mices devices in safe mode and then redetect.
0
 

Author Comment

by:Gavinforman
ID: 10877701
Hi iamgod, I have just tried your solution by uninstalling the mouse under safe mode.  This did not solve the problem.
Thank you
0
 

Author Comment

by:Gavinforman
ID: 10878040
Hi there again.
Iamgod ignore the previous email.
Your suggestion has worked. I was a bit hasty on the previous call.
I think the problem originated when I built the system with a Serial mouse and Windows got a bit confused.

Thanks to pseudocyber for responding as well.


0

Featured Post

Is Your Active Directory as Secure as You Think?

More than 75% of all records are compromised because of the loss or theft of a privileged credential. Experts have been exploring Active Directory infrastructure to identify key threats and establish best practices for keeping data safe. Attend this month’s webinar to learn more.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Even if you have implemented a Mobile Device Management solution company wide, it is a good idea to make sure you are taking into account all of the major risks to your electronic protected health information (ePHI).
Meet the world's only “Transparent Cloud™” from Superb Internet Corporation. Now, you can experience firsthand a cloud platform that consistently outperforms Amazon Web Services (AWS), IBM’s Softlayer, and Microsoft’s Azure when it comes to CPU and …
Here's a very brief overview of the methods PRTG Network Monitor (https://www.paessler.com/prtg) offers for monitoring bandwidth, to help you decide which methods you´d like to investigate in more detail.  The methods are covered in more detail in o…
In this tutorial you'll learn about bandwidth monitoring with flows and packet sniffing with our network monitoring solution PRTG Network Monitor (https://www.paessler.com/prtg). If you're interested in additional methods for monitoring bandwidt…

919 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

12 Experts available now in Live!

Get 1:1 Help Now