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Outlook process hangs after closing

Posted on 2004-04-21
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Last Modified: 2008-02-01
Outlook client hangs after closing out and I am unable to open it back up unless I kill the process.  I have tested two things one of them was changing my options, the other was to use a pop account which works fine I can open and close all day long.  It seems that when I use the exchange account the process hangs.  The Icon at the bottom says that it is requesting info from the exchange server the box never goes away.  
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Question by:cioassociates
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robinluo earned 125 total points
ID: 10878128
What version of Outlook you are using? If it is 2000, you may want to take a look on this:

http://support.microsoft.com/default.aspx?scid=kb;en-us;834005&Product=out

I had the same problem a while ago, and MS didn't release this hotfix yet by that time. I had to upgrade to Outlook XP to fix the problem. I tested this hotfix on other Outlook 2000 client, it did fixed the annoying problem.

Give it a shot.
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by:cioassociates
ID: 10884837
I actually have Outlook 2003 on three machines that have the problem.  That's the thing that gets me most it is not a common problem. Maybe I should try Microsoft it might have something to do with the protocols.  I will keep updating this and hopefully I will find a solustion.
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