access to exchange mailbox from outlook?

Posted on 2004-04-21
Last Modified: 2010-04-08
I have w2k domain server and exchange 2000 server in this domain, everything works fine except one thing, that is access to mailbox from outlook on station, which is not in domain, i can access anything from domain resources, with valid domain user and correct password, but outlook doesnt work with it. It keeps saying that pwd wrong. I would really appreciate any help.
Question by:poserion
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LVL 12

Expert Comment

ID: 10878645
When you created the profile -- did it accept the userid, password and domain name? or is this where you are having the problem?

Have you verified the tcp/ip settings for the computer that is trying to connect? Look at a machine that is in the domain and ensure your tcp/ip settings are the same for the computer you are trying to connect.

Instead of entering the exchange server name try entering the ip address of the server.


Expert Comment

ID: 10880450
Did you try using for the user name "domain"\"user" then the password?


Author Comment

ID: 10887846
Yes, that's where i have this problem, while creating an account. Finally i can click "done" but request for usr/pwd/domain pops up when starting Outlook.

I tried the ip adress instead of server name, but it is same. The TCP/IP settings are the same, except primary DNS suffix, which is on computer in domain and nothing on workstation that is out of domain.
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Author Comment

ID: 10887949
well, other recommendation was to create local account on that computer with same username and password as the domain user of that mailbox and this works  :)  it doesn't ask for pwd at all

anyway it should work even with different local account...
LVL 12

Expert Comment

ID: 10888166
Did you add the DNS suffix and try that?


Author Comment

ID: 10900194
well, no, how do i do this?
LVL 12

Accepted Solution

rcmb earned 125 total points
ID: 10901307
Right click on Network Neighborhood, properties
Right click on Network Connection, properties
Click on TCP/IP, properties
Click on Advanced tab, DNS tab, add your domain to DNS suffix for this connection


Author Comment

ID: 10909165
thanks so far,
i added  connection specific DNS suffix and it still doesn't work, still same usr/pwd refusal

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