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Restoring OWA default status / folders ?

Posted on 2004-04-21
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Last Modified: 2008-04-18
Hi, I'm facing a problem I frequently get when changing things on a Windows 2003 enterprise / Exchange 2003 server. OWA virtual directories are deleted / misconfigured in IIS.

By reinstalling IIS / exchange etc... I've been able to restore the folders in the past, but I'd like to know if there is a proper (and quicker) way to reset the owa folders and their permissions.
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Question by:gouksss
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bwinzenz earned 250 total points
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You could try backing up/restoring the IIS configuration, but I haven't tried that before, as I normally don't muck with IIS on Exchange.  Also, this would ONLY be a solution for you if the changes did not include adding new virtual directories.  If you want to try this, from IIS Admin, you would right-click on the server under Internet Information Servers, and choose "Backup/Restore Configuration".

I would think that might be worth a shot.

Ben
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by:gouksss
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the thing is that since the web server's config is frequently changed, we don't want to have to rely on backup to restore this, because it would force us to redo every change since the last backup.

I'm looking for a way to restore OWA's default config, (AppPool, Web service Extensions, VDs and their app settings / security settings) and not change the rest of IIS configuration.
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by:bwinzenz
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Fair enough.  I wasn't sure if other changes were being made as well.  This is one of the reasons that I don't like running other websites on the Exchange server, but I understand not everyone has that luxury.

I honestly don't know of any other ways to (quickly) restore the OWA config.  I'd stick with the method you are currently doing, as it works.  I've recommended that same method to many others in the past when OWA gets screwed up.  Also, you really ought to think about implementing some sort of change management on this web server.  If OWA directories are being delete/misconfigured, someone is doing something they ought not to do.  If you've got multiple IT people that are making changes, you need to make sure that everyone knows that the OWA directories are off limits.

I understand "what" your problem is, but to be totally honest, I do not understand "why" it is a problem.  Would it be that difficult to make sure that everyone knows that "virtual directories a, b, c, and so on are not to be changed, deleted, etc."

Ben

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by:dvanhorn
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Once you get it configured the way you want, go into IIS and perform a backup. This will backup the Metabase from which you can restore using the following:
http://support.microsoft.com/?id=883380
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