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  • Status: Solved
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Autoresponder on a departments "mailbox"

Hi all,

One of our departments has an email account (using Exchange 2000) that is set up as a contactus address. This mail box is then added to Outlook for several members of staff who need to deal with the emails.

What I would like to be able to do is for each email that is sent to the mailbox to get an autoresponse.

If this was a standard user they could create a rule, how do you do it for an email account that has no user ?

We use Mailsweeper as well, could this do it ?

TIA

Dave
0
plusone
Asked:
plusone
1 Solution
 
sirbountyCommented:
Have you tried Inbox Assistant?  I believe if it's a server-based rule, this should work for you...
See:
http://www.slipstick.com/rules/
http://www.slipstick.com/rules/howtheywork.htm
http://www.slipstick.com/rules/serverbased.htm

Alternatively, if you alter your Outlook profile (or create a new one) to the group mailbox, you should be able to set up the rule there...
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