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Runtime error when installing CR9.0 viewing VB application with all recommended merge modules

Posted on 2004-04-21
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Last Modified: 2008-02-01
I have an application written in Visual Basic 6.0 that views reports using the Crystral Reports Viewer 9.0. The installer I am using is Wise for Windows Installer 4.0. I am using Crystal Reports 9.0 Developer edition.

I have downloaded the file cr9rdcmergemodules.zip which contains the merge modules that are required required for deploying Crystal Reports 9 applications using the Report Designer Component, and have included them in the merge modules section of the Wise for Windows installer. I have included the module licenses.msm, and entered the License Key of my Developers Edition Crystal Reports 9.0 (and yes, I have correctly entered the key).

When I install the application onto my test machine, with freshly installed Windows 2000 pro SP4, it starts fine, but when I try to run a report I get a "Run-time error '429': ActiveX component can't create object".

I don't understand why I am getting this error as I have included all the files as recommended in the readme text of cr9rdcmergemodules.zip. Can anyone help me?
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Question by:andrewstobirski
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mlmcc earned 250 total points
ID: 10881742
There is nothing specifically for CR9 in the Crystal knowledge base.  This help for CR6 and above may be the ticket

http://support.businessobjects.com/library/kbase/articles/c2001738.asp

mlmcc
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by:andrewstobirski
ID: 10939329
I've found the solution: namely that I hadn't enabled the references "Crystal Reports Activex Designer and design run time library" and "Crystal Reports Activex Designer Runtime Library" for the Crystal Report Viewer Control 9 in Visual Basic 6.0.

After i'd done that everything worked.

Thank mlmcc for that suggestion.

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