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Outlook 2003 Tasks/calendars/contacts

Posted on 2004-04-21
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Last Modified: 2010-04-08
Hi,

I have migrated POP3 users to an Exchange server and after removing the POP3 data folder have ended up with 2 folders each for contacts, tasks and calander.

Each item has 2 entries e.g. Tasts, Tasks (one is empty), then you have to manually select the other name in the list as it defaults to the EMPTY folder. I cannot order these to the top to open upon opening and clicking the tasks button nor can I delrte them evan after giving the user Owner permissions.

Is there a workaround or fix for this?

TIA

G
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Question by:mothman999
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8 Comments
 
LVL 13

Expert Comment

by:Mob-bom
ID: 10882461
Select all items in the populated Tasks folder (for example) and move them to the empty folder; repeat for Calendar and Contacts.  These sounds like old pst folders and you need to be using the ones associated with the exchange mailbox.  After that is done you will have empty folders that you should be able to delete.  Backup relevant data before deleting of course!
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Author Comment

by:mothman999
ID: 10883075
Hi, Great this worked for contacts and tasks however the calander will not default to the populared folder and cannot be deleted.
I have deleted all calander items in the unwanted calander and ran Outlook with the /cleanreminders switch.
permissioms are set to owner and I cant delete it...???
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Expert Comment

by:Mob-bom
ID: 10888506
Whichever folder is the "default" one, did you move all of the calendar items into there?
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Author Comment

by:mothman999
ID: 10894891
Hi, I was unable to figure a way to safely move calander items. Is there a way to 'selest all'?
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LVL 13

Expert Comment

by:Mob-bom
ID: 10899054
Try View > Events > then again, View > Customize current view > Remove all filters.  You should now have a list of all appointments.  If you think any appointments are missing, continue to play with the customize current view options.  Now you can select them all as they are in list format.
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Author Comment

by:mothman999
ID: 10964242
Hi I tried this (the steps were a bit different as this is the 2003 client?) and copied the PST calander into the Exchange/Mailbox Calander.
I then removed the old PST data folder and what I am seeing now in 'Folders list' under Calander is the 'default' Calander with the icon, and also a sub folder thet was created Calander1 containing the good data.
I can see that Calander1 is the contents of the old PST calander however I cannot make it the default  nor can I copy it into the default calander.
There seems to be no way of moving contents or designating a 'default' calander? Outlook doesn't do this well :(
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LVL 13

Accepted Solution

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Mob-bom earned 250 total points
ID: 10979043
You will not be able to make it your default.

Why can you not copy all of the items from the old Calendar pst into the new one?  Are you getting an error message or ... what happens?  I think that we are close as we took care of Tasks and Contacts!
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Author Comment

by:mothman999
ID: 11018108
Hi, Thanks for the help.
The notebook is back from its travels and I repaired the problem by syncing up his Blackberry with the good folder then dumping it into the other folder. The plain copy routine seemed to work untill Outlook was restarted then the folders seemed to reverse their mnames and I was at square 1 again. Outlook is great but M$ doesnt do this portion well :(

thanks again,

G
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