Go Premium for a chance to win a PS4. Enter to Win

x
?
Solved

gateway solo laptop restarts instead of shurdown

Posted on 2004-04-21
4
Medium Priority
?
180 Views
Last Modified: 2013-12-29
I have a customer with a Gateway laptop that I recently cleaned for viruses and spyware. Now when she tries to shutdown her 98 os, it goes down and back through post and restarts windows. How can I get it to shutdown and power off?
0
Comment
Question by:JohnsPC
  • 3
4 Comments
 
LVL 6

Expert Comment

by:caza13
ID: 10882883
Q.  When shutting-down Windows 98 or Windows 98 Second Edition it restarts instead of shutting-down.

A.  Disable fast shutdown...

Win 98

Start, Programs, Accessories, System Tools, System Information, Tools, menu, System Configuration Utility, General tab, Advanced, Check Disable Fast Shutdown check box, OK, OK, Yes when prompted to restart.

http://www.duxcw.com/faq/win/restarts.htm
0
 
LVL 29

Accepted Solution

by:
blue_zee earned 1000 total points
ID: 10882902
Problems Shutting Down Windows 98 Second Edition
http://support.microsoft.com/default.aspx?scid=kb;EN-US;q238096&GSSNB=1
0
 
LVL 29

Expert Comment

by:blue_zee
ID: 10882926

WINDOWS SHUTDOWN & RESTART CENTER
TROUBLESHOOTING in 15 STEPS
http://aumha.org/win4/a/shutdown.htm
0
 
LVL 29

Expert Comment

by:blue_zee
ID: 10894717

:)
0

Featured Post

New feature and membership benefit!

New feature! Upgrade and increase expert visibility of your issues with Priority Questions.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

This article helps those who get the 0xc004d307 error when trying to rearm (reset the license) Office 2013 in a Virtual Desktop Infrastructure (VDI) and/or those trying to prep the master image for Microsoft Key Management (KMS) activation. (i.e.- C…
This article provides a convenient collection of links to Microsoft provided Security Patches for operating systems that have reached their End of Life support cycle. Included operating systems covered by this article are Windows XP,  Windows Server…
The Task Scheduler is a powerful tool that is built into Windows. It allows you to schedule tasks (actions) on a recurring basis, such as hourly, daily, weekly, monthly, at log on, at startup, on idle, etc. This video Micro Tutorial is a brief intro…
In this video, viewers are given an introduction to using the Windows 10 Snipping Tool, how to quickly locate it when it's needed and also how make it always available with a single click of a mouse button, by pinning it to the Desktop Task Bar. Int…

879 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question