[Last Call] Learn about multicloud storage options and how to improve your company's cloud strategy. Register Now

x
?
Solved

trouble with a windows 2000 pc cd rom and msn 6.1 upgrade

Posted on 2004-04-21
6
Medium Priority
?
135 Views
Last Modified: 2010-04-13
A user bought there pc in today with following problem

They installed msn 6.1 and after that any cd rom used in the pc would not run or be detected.
They un-installed msn to see if the issue would be solved, but it did not.  
They bought it in and as a fix i unistalled the cd rom and re-installed it in device manager.
The cd's that did not work in the pc were tested on pc's here and they wokred fine. I tried some cd's that we have here on the pc and they worked fined.
What i did was to create copies of the cd's that has the users course work on.
All fine untill 10 minutes ago when i got a call from the user how installed msn 6.1 again. Now the copy cd's are not being detected.
Also any cd not ever used in the pc works but not any that have been play on the pc int he past!
surely the pc does not keeep a track or cache of cd's used.
any ideas?
0
Comment
Question by:exdos
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 2
6 Comments
 
LVL 63

Expert Comment

by:SysExpert
ID: 10882196
It may be a problem with Dirgital Rights management ( DRM ).

Have you checked the MS Knowledgebase for known issues ?

I hope this helps !

0
 
LVL 8

Expert Comment

by:RevelationCS
ID: 10892916
tell them not to install MSN 6.1 ;)

I would do what sysexpert recommended with checking the KB for any known issues with MSN 6.1....
0
 
LVL 8

Expert Comment

by:RevelationCS
ID: 12324256
As we received no response from the author and no specific KB article was posted that the question be PAQd/No Refund
0
 
LVL 1

Accepted Solution

by:
Computer101 earned 0 total points
ID: 12439710
PAQed - no points refunded (of 500)

Computer101
E-E Admin
0

Featured Post

Free Tool: Port Scanner

Check which ports are open to the outside world. Helps make sure that your firewall rules are working as intended.

One of a set of tools we are providing to everyone as a way of saying thank you for being a part of the community.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

NTFS file system has been developed by Microsoft that is widely used by Windows NT operating system and its advanced versions. It is the mostly used over FAT file system as it provides superior features like reliability, security, storage, efficienc…
What monsters are hiding in your child's room? In this article I will share with you a tech horror story that could happen to anyone, along with some tips on how you can prevent it from happening to you.
In this video you will find out how to export Office 365 mailboxes using the built in eDiscovery tool. Bear in mind that although this method might be useful in some cases, using PST files as Office 365 backup is troublesome in a long run (more on t…
Want to learn how to record your desktop screen without having to use an outside camera. Click on this video and learn how to use the cool google extension called "Screencastify"! Step 1: Open a new google tab Step 2: Go to the left hand upper corn…

650 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question