Solved

trouble with a windows 2000 pc cd rom and msn 6.1 upgrade

Posted on 2004-04-21
6
121 Views
Last Modified: 2010-04-13
A user bought there pc in today with following problem

They installed msn 6.1 and after that any cd rom used in the pc would not run or be detected.
They un-installed msn to see if the issue would be solved, but it did not.  
They bought it in and as a fix i unistalled the cd rom and re-installed it in device manager.
The cd's that did not work in the pc were tested on pc's here and they wokred fine. I tried some cd's that we have here on the pc and they worked fined.
What i did was to create copies of the cd's that has the users course work on.
All fine untill 10 minutes ago when i got a call from the user how installed msn 6.1 again. Now the copy cd's are not being detected.
Also any cd not ever used in the pc works but not any that have been play on the pc int he past!
surely the pc does not keeep a track or cache of cd's used.
any ideas?
0
Comment
Question by:exdos
  • 2
6 Comments
 
LVL 63

Expert Comment

by:SysExpert
ID: 10882196
It may be a problem with Dirgital Rights management ( DRM ).

Have you checked the MS Knowledgebase for known issues ?

I hope this helps !

0
 
LVL 8

Expert Comment

by:RevelationCS
ID: 10892916
tell them not to install MSN 6.1 ;)

I would do what sysexpert recommended with checking the KB for any known issues with MSN 6.1....
0
 
LVL 8

Expert Comment

by:RevelationCS
ID: 12324256
As we received no response from the author and no specific KB article was posted that the question be PAQd/No Refund
0
 
LVL 1

Accepted Solution

by:
Computer101 earned 0 total points
ID: 12439710
PAQed - no points refunded (of 500)

Computer101
E-E Admin
0

Featured Post

Top 6 Sources for Identifying Threat Actor TTPs

Understanding your enemy is essential. These six sources will help you identify the most popular threat actor tactics, techniques, and procedures (TTPs).

Join & Write a Comment

NTFS file system has been developed by Microsoft that is widely used by Windows NT operating system and its advanced versions. It is the mostly used over FAT file system as it provides superior features like reliability, security, storage, efficienc…
Get to know the ins and outs of building a web-based ERP system for your enterprise. Development timeline, technology, and costs outlined.
Here's a very brief overview of the methods PRTG Network Monitor (https://www.paessler.com/prtg) offers for monitoring bandwidth, to help you decide which methods you´d like to investigate in more detail.  The methods are covered in more detail in o…
In this tutorial you'll learn about bandwidth monitoring with flows and packet sniffing with our network monitoring solution PRTG Network Monitor (https://www.paessler.com/prtg). If you're interested in additional methods for monitoring bandwidt…

747 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

18 Experts available now in Live!

Get 1:1 Help Now