I have an Exchange 5.5 SP4 Standard running on a W2K Server box. The PRIV.EDB is hovering right at the 16GB limit in physical size. I have taken the email service down and performed an Offline defragmentation with ESEUTIL.EXE /d but I get next to no space back. Even after deleting several email accounts and archiving almost a gigabyte of email from varoius users the PRIV file is still right at the 16GB mark. The online maintenance is configured to run every other hour between 6PM and 6AM. The event logs show only 15MB of space reclaimed last night. Also the online maintenance takes virtually no time to complete. The event for the beginning the process and the end of the process come out with the same time. This doesn't seem right. And I have seen quite a few articles here referring to the total mailbox resources being smaller than the size of the PRIV file, and have read the MS KB article. But my mailbox resources add up to 23GB, 7GB larger than the 16GB allowable for the PRIV database. I can't seem to find anything about that, does that seem normal? We are going to upgrade to Exchange 2003, and I am getting some training, but that is a month off, the company would probably like to keep sending email for that period...:). And if there is something wrong with the existing database I would like to not port those problems to a new installation.
Thanks for reading, any insights would be appreciated.