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After a couple of CD or DVD changes my system locks up. Happens on installations or reading or burning.

Posted on 2004-04-22
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Last Modified: 2010-04-25
I have an Intel MB D875PBZ W/P4 3.2 Extreme CPU, 1GIG DDR400 System RAM, Ultra 780 XP GeForce FX 5600 w/256MB DDR, 2-120GIG SATA RAID NTFS, 30GIG IDE FAT32, 40GIG IDE NTFS, 52X IDE CD, MSI  DR8-A DVD, 2 NIC'S (ONE ON MB), Creative SB Audigy LS. I have a problem swapping CD's or DVD's, sometimes it will lock up when I insert a CD the first time, but it allways locks after the third swap. ?????
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Question by:bbobj
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by:Callandor
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Is this WinXP?  Try uninstalling the device in device manager and letting it reinstall when it reboots.
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by:bbobj
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WinXP PRO. I tried your advice first, no luck. Next I uninstalled everything pertaining to CD/DVD writers, players, etc. Installed them one at a time with no results.
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by:Callandor
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To isolate whether the drives themselves are bad, test them in another system.  There is a possibility your power supply is bad, which could cause this.
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by:bbobj
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I've tried the DVD drive in another system and it didn't lock it up, however it was the only CD/DVD drive on that system. The power supply and everything is only a couple of months old. The place I purchased it from said it was software related but I can't see it if I took all of the software off and loaded it back (locked up on every disk change during the install). I am not very satisified with the "tech's" at the place of purchase due to their not offering a swap of drives to see if is a defective unit. I have to leave this post for a few hours, but I'm open for any suggestions other than dynomite to solve this problem.
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Callandor earned 125 total points
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There is the possibility the two drives don't work connected to the same channel.  Disconnect one and try the other, then switch places.
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by:bbobj
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That's my next move, swapping the hard drives from primary IDE to secondary IDE and the CD's from secondary IDE to Primary IDE and leaving off one of the CD/DVD drives. But, I will have to do that later, I just landed a bunch of work that needs to be finished ASAP. As soon as I get to the drive swapping I will let you know how it came out, maybe tonight.
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by:bbobj
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I disconnected the CD drive leaving the DVD/CD writer on the system and now EVERYTHING WORKS!!! Callandor, help yourself to the points and thanks for your time.
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by:Callandor
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Glad I could help.
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