Solved

Out of Office Assistant not working

Posted on 2004-04-22
7
3,042 Views
Last Modified: 2007-12-19
Within Outlook, upon trying to execute the out of office assistant I am faced with "The command is not available.  See the program documentation about how to use this extension".  I have tried uninstalling office and reinstalling which does not fix the problem.  Additionally I have tried to run office repair which does not solve the problem.  

Any ideas to remedy the problem.  Thanks.

YVSUPPORT
0
Comment
Question by:yvsupport
7 Comments
 
LVL 18

Accepted Solution

by:
meintsi earned 250 total points
ID: 10889231
Is Outlook in Corporate/Workgroup mode? and are you using Exchange?
Otherwise the OOA is not availiable.
0
 
LVL 13

Expert Comment

by:Mob-bom
ID: 10889417
Hi

See if this address the issue that you are having (you didn't say which version of OL, so I guessed)

http://support.microsoft.com/default.aspx?kbid=327353
SYMPTOMS
When you click Out of Office Assistant on the Tools menu in Outlook 2002, you may receive the following error message:

The command is not available. See the program documentation about how to use this extension.
0
 
LVL 4

Expert Comment

by:eedlee
ID: 10890680
If you are using pop3/smtp internet mail, you will need to create a client-side rule for messages received out of office. Unfortunately such messages cannot be delivered unless Outlook is open.
0
 
LVL 13

Expert Comment

by:mark-wa
ID: 10894999
the out of office assistant is not available unless you are running an Exchange mailbox.

You can emulate the out of office assistan though, below is the Outlook 2000 version and below that is the Outlook 2002 version.

http://support.microsoft.com/default.aspx?scid=kb;en-us;260987

http://support.microsoft.com/default.aspx?scid=kb;en-us;311107

Mark
0
 
LVL 3

Expert Comment

by:Beeker425
ID: 11139607
If you're using a POP3 of IMAP e-mail account, here's how to simulate the Out of Office Assistant feature that Exchange users have.(Outlook 2002/2003)

Automatically reply to incoming messages with a POP3 or IMAP e-mail acocunt
http://office.microsoft.com/assistance/preview.aspx?AssetID=HA011223851033
0

Featured Post

Control application downtime with dependency maps

Visualize the interdependencies between application components better with Applications Manager's automated application discovery and dependency mapping feature. Resolve performance issues faster by quickly isolating problematic components.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Following basic email etiquette rules will help you write a professional email and achieve a good, lasting impression with your contacts.
Large Outlook files lead to various unwanted errors and corruption issues. Furthermore, large outlook files can also make Outlook take longer to start-up, search, navigate, and shut-down. So, In this article, i will discuss a method to make your Out…
This Experts Exchange video Micro Tutorial shows how to tell Microsoft Office that a word is NOT spelled correctly. Microsoft Office has a built-in, main dictionary that is shared by Office apps, including Excel, Outlook, PowerPoint, and Word. When …
To add imagery to an HTML email signature, you have two options available to you. You can either add a logo/image by embedding it directly into the signature or hosting it externally and linking to it. The vast majority of email clients display l…

910 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

21 Experts available now in Live!

Get 1:1 Help Now