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Does Microsoft Wireless IntelliMouse Explorer coexist with Synaptics Touchpad?

Posted on 2004-04-22
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Last Modified: 2007-12-19
hi folks,

i just got a MS wireless intellimouse explorer 2.0 and tried to install its driver in order to fully support its tilt wheel feature, but i got the following message and failed to continue:

"Setup has detected conflicting device software already installed on this system that may impair the functionality of the device software you are installing. Click 'OK' to remove the existing device software and continue installation, or click 'Cancel' to exist Setup."

I certainly chose the "cancel" to prevent removing my synaptics touchpad software because i need it when i use my laptop without external PS/2 mouse (wired or wireless). i need these drivers coexisting with each other. does anyone of you tried this before? successfully done without problems?

here is more inforamtion about these two software in detail:

1) Microsoft IntelliPoint v5.0 software (May 2003)
point32.dll: 5.0.176.0
point32.exe: 5.0.174.0
point32.sys: 5.0.174.0

2) Synaptics TouchPad v5.0.94 050ct00

thanks in advance.

regards,
bbao
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Question by:Bing CISM / CISSP
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16 Comments
 
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Expert Comment

by:thePENTIUM
ID: 10924993
Hmm... What OS are you running? XP? 98?

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Author Comment

by:Bing CISM / CISSP
ID: 10925460
sorry, forgot to mention it. my system is windows 2000 SP4 (US english). thanks for your response.
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Expert Comment

by:thePENTIUM
ID: 10927284
OK. All I can think of is that you set up multiple users with different software installed. However that would probably be very impractical. I'll get back to you this afternoon.
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Author Comment

by:Bing CISM / CISSP
ID: 10944633
hi thePENTIUM, thanks for your comment. personally, i think it is feasible because the two devices can work at same time, you know, they are based on different interface, one is PS/2, another is USB.  i am looking forward to hearing from you soon.
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Accepted Solution

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thePENTIUM earned 250 total points
ID: 10955349
Sorry it took so long for me to post. I've had drama practice and whatever else.

Yes it should work theoretically... the trick is getting the drivers to work. Two pieces of software fighting for one mouse can be problematic. Is there a way to go ahead and install both and see if they work together? Perhaps, disabling the touchpad software until you remove the mouse?
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Author Comment

by:Bing CISM / CISSP
ID: 10955390
>  Is there a way to go ahead and install both and see if they work together?
thats what i want

> Perhaps, disabling the touchpad software until you remove the mouse?
how to disable the touchpad software? i know that the touchpad can be disabled in BIOS settings, but i dont know how to disable its software except that of removing it at all. :)
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Expert Comment

by:thePENTIUM
ID: 10967522
Hmm... I've never worked with this software.

Oh I know. Is there a windows service for it? Maybe if you disable the service, you can install the other software. And then after you disconnect the second mouse, then you can re-enable it again.
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Author Comment

by:Bing CISM / CISSP
ID: 10974141
increased to 500 points for proper answers...
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Assisted Solution

by:Deemo
Deemo earned 250 total points
ID: 11103572
Well I was looking for an answer to my problem and found your question.  I have a Dell XPS laptop and while installing the Intellimouse wireless 2.0 drivers it asked me the same question.  I remembered reading in my laptop manual (im new to laptops, so yes...i read the manuals :) that if you used an external keyboard or mouse your mouse pad and keyboard that are built in will still function.  So to answer your question, I clicked yes to let it uninstall and it still works fine.  Not sure if that will help but there you go.

Deemo
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Author Comment

by:Bing CISM / CISSP
ID: 11125406
Deemo, thanks for your comment. i know that the touchpad will still be workable even you have removed its driver and related software because it can act as a standard PS/2 built-in mouse, but all the add-on software features that are driven by touchpad software will be disabled at all. for example, the Scrolling, Tap Zones, Button Actions and Edge Motion features should be no longer available again. this is certainly not what i want, because, you know, i need these features when i work with my latptop only, no external wireless mouse. this is useful when i am traveling or in meeting. regards, bbao
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Author Comment

by:Bing CISM / CISSP
ID: 11145723
any new comments my friends? :) i want to increase the points again but EE limits the value at maximum 500 points, hehe. :))
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Author Comment

by:Bing CISM / CISSP
ID: 12460014
hi hewittg, i have posted a redirection message at http://www.experts-exchange.com/Operating_Systems/WinXP/Q_21189649.html, hope i can gather more new comments soon. :) regards, bbao
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Author Comment

by:Bing CISM / CISSP
ID: 13401589
hi all,

just installed IntelliPoint 5.2 on my ACER tablet PC using Wireless IntelliMouse Explorer 2.0, it did not prompt that to-uninstall message again but just disabled the installed Synaptics TouchPad v5.8 component in control panel at all! what a rough action. anyway, after installed the touchpad software from ACER recovery CD again, both of them work fine now. thanks to Synaptics, she never disables others for enabling herself.  ;)

cheers,
bbao
0
 
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Author Comment

by:Bing CISM / CISSP
ID: 13401602
btw, i ieven want to award some bonus points to Synaptics, hehe. :-))
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Author Comment

by:Bing CISM / CISSP
ID: 13401616
and many thanks to Chris - MVP @ newsgroup microsoft.public.windows.tabletpc. :-)
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