asked on

How to show the attachment when you print

I would like to show the attachemnt files on every e-mail I print. I'm using outlook 2003.

Thanks
jdff

jdff

ASKER

I mean a list of the files that is attach to the e-mail.

Thanks
jdff

Mob-bom

SYMPTOMS
When you print an e-mail message that is formatted in HTML and that has an attachment, the icon that represents the attachment does not appear in the printed message.
WORKAROUND
To work around this behavior, change the format of the message to either plain text or Rich Text Format before you print the message. To change the format of a received message:
Open the message.
On the Format menu, click either Plain Text or Rich Text.

If the message is in HTML format, you must first click Edit message on the Edit menu.

STATUS
This behavior is by design.

The information in this article applies to:
Microsoft Office Outlook 2003
Microsoft Outlook 2002
Microsoft Exchange 2000 Server
Microsoft Outlook 2000
Last Reviewed: 3/29/2004 (3.0)
Keywords: kbprb KB821840

http://support.microsoft.com/default.aspx?scid=kb;en-us;821840&Product=out2K

jdff

ASKER

Well, I don't really want to print the icon, cause if the file names is biger than 20 caracters it will break the files name, so basicaly I want it to show as a line. Is there a way to do it?

Thanks
jdff

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Mob-bom

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pieraldi

I found this to help.

1)      Make sure they are not using the WORD as editor for email (This changes the menu options and complicates end user support)
2)      “forward” the message and use the tip listed above. (Open the message. On the Format menu, click either Plain Text or Rich Text.)
3)      Close the email “forward”

This will print the Icons and the list. IT is a PAIN! But it meets the end user objective. And it works on every email.