Solved

PCHealth Folder

Posted on 2004-04-22
8
22,674 Views
Last Modified: 2011-08-18
On one of my users XP PC, there is a subfolder under Windows called PCHealth.  I have see this folder before but paid no attention.  This PC has over 17GB in a sub under PCHealth called UserDumps.  Within UserDumps there are several hundred files.  The files are named like this - update.exe.20030912.08005-00.hdmp.   Can someone tell me if this is normal and what these files are?  

Thanks
0
Comment
Question by:mchristo63
8 Comments
 
LVL 4

Expert Comment

by:scorpiia
ID: 10890613
This is the uncompressed version of an error dump. The .MDMP file is the compressed version and is the file sent to Microsoft.

0
 

Expert Comment

by:BOlsz1
ID: 10890642
Feel free to delete all of these files.  They serve no purpose to you.  If you don't want to delete them, you can free up space by compressing them with winzip or winrar.
0
 
LVL 4

Expert Comment

by:venishjoe
ID: 10890708
Hai,

   The PCHealth contains files and subfolders to support the Microsoft Help Center Service. These files support all the Windows XP Help services, including features such as Remote Desktop Assistance

Regards
Venish
0
Ransomware-A Revenue Bonanza for Service Providers

Ransomware – malware that gets on your customers’ computers, encrypts their data, and extorts a hefty ransom for the decryption keys – is a surging new threat.  The purpose of this eBook is to educate the reader about ransomware attacks.

 

Author Comment

by:mchristo63
ID: 10890716
That was my thoought.  Thanks
0
 
LVL 4

Accepted Solution

by:
venishjoe earned 500 total points
ID: 10890775
Hai,

   I removed this safely on my box AND IT WORKS JUST FINE however note that by removing PCHEALTH you are essentially removing ANY form of online assistance and automated PC restoration - DO NOT DO THIS UNLESS YOU ARE ABSOLUTELY SURE YOU CAN TAKE CARE OF YOUR SYSTEM ENTIRELY BY YOURSELF.

It won't cause any harm to the system but you wil lose any form of online assistance and automated PC restoration

Regards
Venish
0
 

Author Comment

by:mchristo63
ID: 10890810
Thanks
0
 
LVL 4

Expert Comment

by:venishjoe
ID: 10890819
Hai,

    If you are so concerned about freeing the unnecessary space taken by files follow the link

http://www.techspot.com/vb/showthread.php?s=&threadid=3521

Regards
Venish
0
 

Expert Comment

by:APPUND
ID: 23633031
I s there a setting in group policys to make this go away and not come back ?
0

Featured Post

Comprehensive Backup Solutions for Microsoft

Acronis protects the complete Microsoft technology stack: Windows Server, Windows PC, laptop and Surface data; Microsoft business applications; Microsoft Hyper-V; Azure VMs; Microsoft Windows Server 2016; Microsoft Exchange 2016 and SQL Server 2016.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Can I legally transfer my OEM version of Windows to another PC?  (AKA - Can I put a new systemboard in my OEM PC?) Few of us are both IT and legal experts but we all have our own views of Microsoft's licensing rules and how they apply.  There are…
If you have done a reformat of your hard drive and proceeded to do a successful Windows XP installation, you may notice that a choice between two operating systems when you start up the machine. Here is how to get rid of this: Click Start Clic…
Two types of users will appreciate AOMEI Backupper Pro: 1 - Those with PCIe drives (and haven't found cloning software that works on them). 2 - Those who want a fast clone of their boot drive (no re-boots needed) and it can clone your drive wh…

821 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question