Solved

Outlook 2000 emails print automatically!

Posted on 2004-04-22
4
403 Views
Last Modified: 2010-04-08
The situation is that as an email w/attachments arrives in her mailbox it prints to her local printer automatically.  Emails without attachments do not print.  We can't find any non-standard software, toolbars, weather bugs or the like on her pc.  We have run Spybot and we have up-to-date Symantec on her machine and the network.  What could be causing this?
0
Comment
Question by:merrikay
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 2
4 Comments
 
LVL 67

Accepted Solution

by:
sirbounty earned 125 total points
ID: 10894128
Try Start->Run-> Outlook /a <enter>

Send her an attachment...still a problem?
0
 
LVL 49

Expert Comment

by:sunray_2003
ID: 10896276
>> The situation is that as an email w/attachments arrives in her mailbox it prints to her local printer automatically.  Emails without attachments do not print.  

Make sure there are no rules setup in her outlook that is set to automatically print emails with attachments

Also make sure she doesnot have any add-in installed in her outlook which can also do automatic print

Try logging into outlook in safe mode (start --> run --> outlook/safe) and check if the same happens

Post back
0
 

Author Comment

by:merrikay
ID: 10900345
I will have her try to log into another pc first and see if it happens there.  The will open outlook thru Safemode.  Great suggestion!  She doesn't have any rules or add-ins that we could fine and her pc is very clean of non-standard apps.  Not even WeatherBug!  I will let you know what works and what doesnt'.  Thanks
merrikay
0
 
LVL 67

Expert Comment

by:sirbounty
ID: 10900433
merrikay - If that's the case, why did you accept my answer?
If the Outlook /a stops the problem - then it's something initiating in code.
To locate it, press Alt + F11 to bring up the VBA project code...see if you can locate it there.
0

Featured Post

Online Training Solution

Drastically shorten your training time with WalkMe's advanced online training solution that Guides your trainees to action. Forget about retraining and skyrocket knowledge retention rates.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

This article lists the top 5 free OST to PST Converter Tools. These tools save a lot of time for users when they want to convert OST to PST after their exchange server is no longer available or some other critical issue with exchange server or impor…
Large Outlook files lead to various unwanted errors and corruption issues. Furthermore, large outlook files can also make Outlook take longer to start-up, search, navigate, and shut-down. So, In this article, i will discuss a method to make your Out…
This Experts Exchange video Micro Tutorial shows how to tell Microsoft Office that a word is NOT spelled correctly. Microsoft Office has a built-in, main dictionary that is shared by Office apps, including Excel, Outlook, PowerPoint, and Word. When …
There are cases when e.g. an IT administrator wants to have full access and view into selected mailboxes on Exchange server, directly from his own email account in Outlook or Outlook Web Access. This proves useful when for example administrator want…

707 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question