Cannot mount mail store in Exchange 2000. c1041724 error
Posted on 2004-04-22
The MAPI call 'OpenMsgStore' failed with the following error:
The Microsoft Exchange Server computer is not available. Either there are network problems or the Microsoft Exchange Server computer is down for maintenance.
The MAPI provider failed.
Microsoft Exchange Server Information Store
ID no: 8004011d-0526-00000000
Error Current log file missing starting Storage Group /DC=LOCAL/DC=CANSTAD/CN=CONFIGURATION/CN=SERVICES/CN=MICROSOFT EXCHANGE/CN=CANBERRA STADIUM/CN=ADMINISTRATIVE GROUPS/CN=FIRST ADMINISTRATIVE GROUP/CN=SERVERS/CN=CANSTAD/CN=INFORMATIONSTORE/CN=FIRST STORAGE GROUP on the Microsoft Exchange Information Store.
Information Store (4452) Error -1811 (0xfffff8ed) occurred while opening logfile E:\Exchsrvr\mdbdata\E00.log.
I am not an Exchange person. I look after the clients' networkbut I have had little to do with their Exchange 2000 system in the past.
Apparently the client has had a problem with their backups for about 1 week, but they have not mentioned it to anyone till i got here a couple of days ago.
I had a look at their backup tapes, and there is nothing there.
The Exchange directory still has the edb files there, but obviously they cannot be mounted.
I have opened them with PowerControls, and all the emails are still there, so if I could find a way to get their Exchange 2000 running, I will manually restore the files into the users mailboxes, as there are only about 12 users.
When I open the Exchange System Manager, I cannot see mailboxes, or users. I can see the Exchange server and the .edb files in properties.
I have done a reinstall of the Exchange server.
Running the eseutil with a /p switch comes back with Operation terminated with error -1003 (JET_errInvalidParameter, Invalid API parameter) after 0.47 seconds.
I would appreciate any help I could get on this. Getting desperate as the mail system has been down for several days now.