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Dos Error - Crystal Reports 9

We are running into a problem.

We are using CR9 and up until recently one of our reports was executing correctly.

Now when we run the report we are getting a non-descript error message called 'Dos Error.'

This error only occurs when a specific parameter value is selected - this parameter activates a sub report.

What's odd is that in CR it selects the records and then the status changes saying 'Compressing Summaries' then the error is thrown.

I've scoured the BusinessObjects.com website. I haven't found any ideas about why this might occur.

Keep in mind the following:
- CR9 Report - Relatively complex
- We've narrowed it down to a specific sub report
- We've re-created the sub report - but problem remains
- CR9 is connected to Oracle RDBMS

Any ideas?
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jpmcclain
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jpmcclain
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1 Solution
 
frodomanCommented:
Just guessing:

I'd check your hard drive and make sure that it isn't full - I could see an error like this when executing a large report but Windows couldn't create a large enough swap file because lack of disk space.  Maybe (although it seems unlikely) even one of the directories used contains too many objects?  You can probably just delete temporary files and trash to determine this.

Try executing the sub report independantly outside of the main report.  This will at least tell you if the problem is truly related to this subreport or if it's related to the overall size / complexity of the entire thing.
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jpmcclainAuthor Commented:
A second report is doing the same thing now. This second report does not have any sub reports.

The hard drive has plenty of space. Any other thoughts?
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frodomanCommented:
This error is almost certainly not directly related to Crystal but is something with the machine being used.  I'd try all the standard Windows cleanup stuff.  Empty your trash, defrag, stop unnecessary services, etc.  Also make sure you've got plenty of free RAM - nothing else running that's hogging memory.

Since this appears to be a new development you might want to look at any system changes lately.  Maybe something installed lately has caused a conflict?  You may want to reinstall Crystal and/or uninstall any recent changes to see if that helps.

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