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Can't remove the old Exchange 2000 server completely without losing some functionality.

Posted on 2004-04-22
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Last Modified: 2008-03-17
We had Windows 2000 Active Directory setup on an old workstation with Exchange 2000.  We later bought a new server with dual processor and everything.  We promoted the new server to Domain Controller and installed Exchange 2000 on it.  We have moved everything to the new server, but we still can't get rid of the original server without losing some functionality.  As soon as we bring down the old server, we can't open up the "Global Adress Book" in Outlook.  Not sure if this has anything to do with the Global Catalog because I think it's still running on the original server.  Any help on this is very much appreciated.  We would like to have just the new server as our main server for both Active Directory and Exchange 2000.
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Question by:atp777
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by:f_umar
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assign all fsmo roles to the newer domain controller then replicate also makes it a global catalog.
first check that replication between two exchange server is working
you can view the default global address list in properties--preview

move all mailboxes to the newer server using system manager or active directory then right click the older server in system manager and remove.  
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by:dstoker509
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Here is an article on moving FSMO roles; this must be done before removing the first server: http://support.microsoft.com/default.aspx?scid=kb;en-us;223787

A Global Catalog is required for AD and Exchange to function: Use sites and services, navigate down through to the new server, NTDS settings, right click, select properties and check the Global Catalog box.

Exchange system folders must also be moved before removing the first Exchange server in a site/routing group: http://support.microsoft.com/default.aspx?scid=kb;en-us;307917
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by:atp777
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Do I need to actaully move the FSMO, or can I just check mark the new server as Global Catalog, reboot, and replicate?  The exchange mailboxes are already running on the new server.  FSMO seems a little confusing, is it done from the command line?
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by:dstoker509
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Yes you need to move the FSMO roles as well as make the new DC a Global Catalog Server.

This page explains FSMO clearly: http://support.microsoft.com/default.aspx?scid=kb;EN-US;197132
This page explains how to change each role in a GUI format: http://support.microsoft.com/default.aspx?scid=kb;en-us;255690
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by:f_umar
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u can go to start then help then search fsmo it will give u the complete information.
even start the mmc if u want
cheers.
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by:atp777
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So I moved all FSMO and made the new ther Global Catalog.
I've setup Offline address book for default global list, but user get the following error when they try to download the address book to offline, I did "Rebuild" and rebooted the server because somebody suggested that, but it didn't make a difference:

" Task Microsoft Exchange Server reported error (0x80004005): The operation failed.

Oh I also disabled "Script Scanning for Norton" as Microsoft suggested".

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by:f_umar
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see the following articles u will surely find your answers,  CHEERS :-)

this is for how to remove first exchange from the organization
http://support.microsoft.com/default.aspx?kbid=152959

this is for your current error
http://support.microsoft.com/default.aspx?scid=kb;en-us;289969
http://support.microsoft.com/default.aspx?scid=kb;EN-US;273364

i suggest you should read complete detail and follow the procedure in first article.
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by:dstoker509
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This is the Exchange 2000 version (I posted it eariler in the thread already): http://support.microsoft.com/default.aspx?scid=kb;en-us;307917

:-)
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by:atp777
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I can't move the folders like Microsoft is suggesting. There is not "Replication" tab on any public folder.  The only Repication tab is for scheduling how often.    Here is the error I get:

When I click on the public folders in the Exchange System Manager I get the following error:
The connection was refused.  Ensure that your HTTP virtual servers are all started and check that the WWW servervice is running.
ID NO:  c103b401
Exchange System Manager

Once I click ok, I can go to the public folders, but there is nothing under it, but I know in outlook we can view public folders.  I right click the public folder, I have 3 tabs, first one general shows "MAPI Clients"  and both servers are listed here.  I can't remove or anything from this screen.  Second tab is details, third tab is security.

Now, if I check under "Administrative Groups" / Servers / Server Name / First Storage Group / public Folder Store / Public Folders /
I can see our 3 public folders listed, but I can't get to the properties on either server listed here.  I get the above error.

Here is a little more info to help:

The new server is already running the HTTP virtual directories.  We can use OWA with no problem connecting to the new server, even view public folders on it.
 
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by:dstoker509
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With both servers running can you move any system folders?  Do any show already moved?  Also, are you gettings any errors in you Application log in Event Viewer?
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by:atp777
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According to Microsoft's Knowledgebase I'm getting the error because I changed the port number for the default web site and didn't reboot.  Now I don't remember if I rebooted or not.  I will reboot and try again.  BTW, I brought down the first server termporarily and the new server seemed to work, Global Contacts, public folders, and I was able to send out emails.  The only part not working now is the "Offline Address book"  (see above)  according to the link by f_umar, the Guidgen.exe utility  will fix this problem, but I'm not sure what the consequences are of running this utility, has anyone actually tried this, can I run it anytime?

Thanks,
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by:atp777
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Still getting " The connection was refused. Ensure that you HTTP virtual servers are all started and check that the www service is running.

ID no:  c103b401
Exchange System Manager.

Please help!
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by:f_umar
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configure the virtual server that hosts the Exadmin virtual folder to use port 80. make sure that the Loopback interface that is configured for the virtual server is set to use port 80. To confirm the port number that the virtual server uses:
Start Internet Services Manager from the Administrative Tools menu.
Expand the list of virtual servers.
Expand the list of virtual folders for each virtual server until you see the Exadmin virtual folder.
Right-click the virtual server on which the Exadmin virtual folder is located, and then click Properties.

The virtual server where the Exadmin virtual folder is located is usually the default Web site.

Click the Web Site tab. Verify that the TCP port is set to use port 80.
Click the Advanced button next to the IP Address box. Verify that the Loopback address (if one is present) is configured to use port 80
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by:atp777
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All the Exchange virtual directories are set under the default web site on port 80, this default web site used to be set on port 81, but we changed it to port 80 and rebooted the server since so the users can connect to mail.domainname.com/exchange, we are running 2 websites on this server, both on port 80 using IIS headers, and both sites are working fine.

Thanks,
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by:atp777
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I noticed 2 things that may cause this problem:

1.  I'm Using IP Header for the defualt web site " mail.domain.com" on another port, not 80.  There is another site running on port 80, our Intranet site.

2.  I noticed on the "Authentication Methds" page, the anonymous access is set for "IUSR_OLDCOMPUTERNAME"  not the new "IUSR_Newcomputername".  Can I just rename this?



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by:f_umar
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u can change the anonymous account to the new one if u have one.
check this for IUSR password syncronization between windows components.
http://support.microsoft.com/default.aspx?scid=kb;EN-US;297989

CHEERS!
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by:atp777
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Ok, I changed the IUSR password.  I was able to get to the public folders in ESM.  For some reason when I changed the port on default web site to 80, the public folders did not work.  Only works when I set it to 81 in IIS, even after restarting.  So I've set up the default web site to port 81, and now I can access the public folders.  

Only thing I can't remove in ESM under system public folder/system configuration is the first server.  It prompts me for the administrator's password, but I get access denied, 800070005.   Alos in even view I get Event ID 1024, MSEXchangeIS Public
"Domainname\IUSR_COMPUTERNAME was unable to log on as DOMAIN\IUSR_COMPUTERNAME to the public folder store "First Storage Group\public folder.

I spent a lot of time researching this, but all the solution microsoft and other suggested did not make a difference.

Am I making things worse, or am I getting closer to the solution?

Happy Memorial Day!
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