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Hard disk reset?

Posted on 2004-04-23
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Last Modified: 2008-01-09
On 2 PC's I noticed this:
While working normally, you suddenly hear a tick from the HD, and the entire system freezes. You hear the HD spin up again, and after a few seconds all works fine again.
The cause is NOT some powersaving setting, this occurs also when actively using the HD.
It happens at irregular intervals, a few times a day.
Nothing is seen in the event log, or using HD diagnostics.
When creating an image of the HD to a new one, and then replace the HD by this new one, the problem REMAINS.
So I don't think it is a HD failure.
The problem is there a few months now, and does not get worse or better.
The first PC has a Intel Server motherboard, the other a Soltek motherboard.
Upgrading from windows 2000 to XP did not change anything also.
I know it probably is the mainboard, but I would like to hear experience of someone had the same problem and fixed it...
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Question by:Wouterx
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12 Comments
 
LVL 7

Expert Comment

by:magus123
ID: 10897202
this will most likely be a hd failure ,

your saying that this one particlular hd is causing this  problem in either motherboard.
please explain how you tested on these motherboards.

also did you try using a dos harddrive tester . mainly from the mfg or spinrite or other
program to test it from dos.
0
 
LVL 3

Author Comment

by:Wouterx
ID: 10897274
No, it are 2 different HD's on 2 PC's. The problem occured while working normally.
And as I said, after replacing one of the HD's by a new one, the problem was the same.
So I don't think it's the HD ...

( And I did use dos harddrive tester from mfg. No problem found.)
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LVL 2

Expert Comment

by:prasanna_lakkundi
ID: 10897537
It is either of these three problems:
Your IDE interface/ Cable might have developed some problem.Please check changing the IDE cable(is it a SCSI HDD?? in any case?)
In any case if it is SCSI, please also check the proper functioning of the SCSI card and cable.DOes the HDD's having this problem in this PC develops the same problem when they are installed in a new PC??
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LVL 22

Expert Comment

by:dovidmichel
ID: 10901107
I have seen this in the past and in one case it was due to a problem with the computer's power supply and in another two cases it was due to a problem with the circuit board on the hard drive.
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LVL 8

Expert Comment

by:adler77
ID: 10901881
Another possibiliity is power management...check your settings within Windows to see if your hard disks are scheduled to power down after a period of time. Go ahead and turn it off completely to see if that stops this problem. If so, then you can decide to either leave it off or turn the idle time up higher.

Good luck,
adler77
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LVL 2

Expert Comment

by:jonpaulr
ID: 10905339
Speaking of power. Are you using the same power source for all your tests? I've had problems with some power strips especially with external drives. Try another source.
0
 
LVL 2

Expert Comment

by:5t0rmUK
ID: 10908651
Without a doubt that nasty noise is the miserable sound of H/D failure.

Try imaging to a brand new / differnet make of H/D and see if it still happens.

I would certainly think 99.9% chance of it being the H/D's on there way out.
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LVL 3

Author Comment

by:Wouterx
ID: 10911893
Please you all, read my initial question completely before answering.

addler77:
I wrote: "The cause is NOT some powersaving setting, this occurs also when actively using the HD."

5t0rmUK:
I wrote: "When creating an image of the HD to a new one, and then replace the HD by this new one, the problem REMAINS."

For the rest: I am investigating the IDE cable and power source as potential causes now.
(However both are new PC's, one of them is even a Intel server chassis with only one HD in it. So power should be sufficient.)
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LVL 3

Author Comment

by:Wouterx
ID: 10946994
Problem solved by installing the latest version of chipset dirvers...
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modulo earned 0 total points
ID: 10978292
Closed, 200 points refunded.

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