Solved

How to retrieve Zonealarm password.

Posted on 2004-04-23
1
571 Views
Last Modified: 2013-12-04
I have Zonealarm pro installed but have forgotten my password and need it to alter some parameters. Any idea how to retrieve it? It must be stored in a file somewhere.
0
Comment
Question by:HSumlin
1 Comment
 
LVL 2

Accepted Solution

by:
LeftofCool earned 50 total points
ID: 10905871
The ONLY way to remove a ZoneAlarm Plus/Pro password that is forgotten, corrupted, or will not work is to remove the database files associated with TrueVector. Please note that this will remove your program permissions and Trusted Zone settings (so you may want to make note of them), but re-establishing them is a simple process; you will be prompted again for program access for all the applications that you use to access the Trusted or Internet Zones.

If you are running Windows 98SE, ME, 2000, or XP, reboot your system into either Safe Mode or to a Command Prompt.

NOTE - Do NOT start ZoneAlarm while in Safe Mode, or you will not be able to make the changes necessary.


Delete the files in the Internet Logs directory:

In Windows 98/Me, this will be c:\windows\internet logs - In Windows NT/2000, it will be c:\winnt\internet logs - In Windows XP, it could be either of these folders.


If you need to keep a copy of old alerts, copy the ZAlog.txt files to another location first - then delete ALL files in this folder.
Empty your Recycle Bin.
Reboot your system.



0

Featured Post

Comprehensive Backup Solutions for Microsoft

Acronis protects the complete Microsoft technology stack: Windows Server, Windows PC, laptop and Surface data; Microsoft business applications; Microsoft Hyper-V; Azure VMs; Microsoft Windows Server 2016; Microsoft Exchange 2016 and SQL Server 2016.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Recently, a new law in my state forced us to get a top-to-bottom analysis of all of our contract client's networks. While we have documentation, it was spotty at best for some - and in any event it needed to be checked against reality. That was m…
In today's information driven age, entrepreneurs have so many great tools and options at their disposal to help turn good ideas into a thriving business. With cloud-based online services, such as Amazon's Web Services (AWS) or Microsoft's Azure, bus…
This Micro Tutorial will give you a basic overview how to record your screen with Microsoft Expression Encoder. This program is still free and open for the public to download. This will be demonstrated using Microsoft Expression Encoder 4.
This Micro Tutorial hows how you can integrate  Mac OSX to a Windows Active Directory Domain. Apple has made it easy to allow users to bind their macs to a windows domain with relative ease. The following video show how to bind OSX Mavericks to …

786 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question