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Can't sync notes with Activesync

Posted on 2004-04-24
Medium Priority
Last Modified: 2013-11-18
Hi there,
  I can't activesync my notes to the PDA.  I'm using activesync 3.7 and outlook 2002, notes are already in outlook and need to sync to PDA (Tosh E800).  Outlook is running on Windows XP with latest updates as of 21/04/04.  The message I get from Activesync is as follows:

"Synchronization cannot be started because you are not able to log on to the network and access information. Restart your desktop computer and synchronize again.  If the problem persists, contact your network administrator."

I have tried running outlook.exe /reset folders.

I have tried adding a profile.

I have tried adding another email account to the active outlook profile using "Microsoft Exchange" as the server type to force outlook into corporate mode.

None seem to work and the notes still won't sync.

Question by:DLanagan
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LVL 23

Accepted Solution

rama_krishna580 earned 2000 total points
ID: 10946037

Author Comment

ID: 10948621
  I hadn't seen the MAPI32.DLL one so I'll give it a go (even thought it ref's 2000 rathert than 2002).

  The rest I've already run through as par for the course.

Thanks for replying and I'll let you know if it resolves the problem...

LVL 23

Expert Comment

ID: 10967073
have you able to resolve the probloem...let me know if you can or not..?

best of luck..


Author Comment

ID: 11169340
Please ensure RK gets the points.  Apologies RK, I tried these but then was on leave before I replied.  The answer was a corruption of the pst along with some sync issues with activesync so you were pretty much there. The pst is quite old and seems to have a minor corruption.  The 3.7.1 activesync also seemes to help and get the sync reliable.
LVL 23

Expert Comment

ID: 11169772
No problem, Dlanagan... its good to see that you have solved your problem..
looking forward to help in future...

best of luck..


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