DirkVDV
asked on
Unable to open attachments after using "eseutil /p /ispriv"
I'm running Exchange 5.5 SP4 on a Windows 2000 Server SP4.
For some reason the Information Store stopped. I tried the eseutil /r option but this didn't work. Secondly I tried "eseutil /p /ispriv" which ran without any errors.
After these actions on both Priv end Pub DBs the Exchange Server services started again.
We are able to send & receive mails but attachments in mails dated before the Information Store stopped responding cannot be opened anymore.
We do not have any backup on tape.
Please help !
For some reason the Information Store stopped. I tried the eseutil /r option but this didn't work. Secondly I tried "eseutil /p /ispriv" which ran without any errors.
After these actions on both Priv end Pub DBs the Exchange Server services started again.
We are able to send & receive mails but attachments in mails dated before the Information Store stopped responding cannot be opened anymore.
We do not have any backup on tape.
Please help !
ASKER CERTIFIED SOLUTION
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Also check your antivirus software, it should not be trying to check Exchange server MDBDATA data. I think I got into my problem because a log file was damaged in this manner.
Quetzal is correct, anytime you run ESEUTIL /P /ISPRIV you need to run ISINTEG -FIX -PRI -TEST ALLTESTS
Maybe after doing this you will be able to access your attachments.
Since it seems that these attachments are pretty important to your organization, I also suggest you configure a good backup program.
It is ALWAYS better to restore than to repair a database.
Maybe after doing this you will be able to access your attachments.
Since it seems that these attachments are pretty important to your organization, I also suggest you configure a good backup program.
It is ALWAYS better to restore than to repair a database.