I have arcserve 11 and after installation I start arcserve. When I attempt to configure a backup or do anything else for that matter I get "Server <Server Name> Failed to authenticate user caroot(EC=-1). There are a list of suggestions such as Making sure Arcserve Backup is running, pinging the Netbios name of the Server etc. This is the first time the program is running and I am using the password for caroot that was set up at install time.
Can anyone shed light on this issue?
Thanks in advance