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Windows 2000 Server terminal services with dial-up only

Posted on 2004-04-25
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Last Modified: 2010-03-18
I have a Windows 2000 server in a remote location where only dial-up is available.  How do I set up Terminal Services so that I can dial in from a remote location to do administration?

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Question by:meesha
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Expert Comment

by:rhandels
ID: 10911828
Hi,

Make sure that there is a permanent connection with the dial up line. You can then go to the server's system properties (using the windows key and the pause/break key) go to Remote Desktop Connection and enable the RDC for the server. Install the RDC client on your pc (it's located on your server in the c:\winnt\system32\clients\tsclient folder).

After that, make sure that either the dial up is direclty connected to the server you would like to administer (not the best pratice, because of security issues), or make sure that the server/ router that connects to the internet has a NAT rule that translates the external ip address into the internal ip address of the server you would like to remotely administer. The port you should use is 3389 (RDP).

If you have somebody who can connect the dial up connection for you, than you'd better let that person make the connection and break it after administration is done..
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Author Comment

by:meesha
ID: 10911880
I need the server to answer the incoming call so that means I need the modem in autoanswer mode so I can dial in.  

It is my understanding this is set up and configured with RRAS so I suspect that will be the direction of the answer I need.

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Expert Comment

by:rhandels
ID: 10911917
Hi,

I don't know if RRas can actually answer the call for you. Also, for security reasons, try and let someone at the site put in the modem if you are going to call into their site. This gives you some extra security..
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Author Comment

by:meesha
ID: 10912269
Sure it can!  Where's all the experts :-)
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Expert Comment

by:rhandels
ID: 10915797
Here's an article ai found. To be honest with you, i never used RRAS with dial - up connection. I'm trying to find something on mickeysoft's site..

First, try just uninstalling and reinstalling your modem(s), if you haven't
already.  If this fails, try this:

1) Uninstall all modems in control panel, modems.

2) Follow  Q241257 and delete all ghosted com ports and ghosted modems.
241257 Device Manager Does Not Display Devices Not Currently Present in
Windows
http://support.microsoft.com/?id=241257


3)Go into regedt32 under
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\Root
and look for the Modem subkey.  That key should not exist if you don't have
any
modems installed in Control Panel, modems.  If it's there, delete it.

4) Also go to
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E96D-E32
5-11C
E-BFC1-0
8002BE10318} and delete the remaining 000x keys.  A system with no modems
installed
doesn't have any subfolders installed there like 0000 or 0001.  Again,
delete those
000x regkeys.

5) Then, go into control panel, modems and installed a modem on one of the
com ports.
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by:rhandels
ID: 10915800
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Author Comment

by:meesha
ID: 10917099
The problem was already resolved through trial and error on a test server and I am withdrawing my question.  The moment I heard 'RRAS cannot answer a call', I knew I was chasing up the wrong tree here.

Question withdrawn.
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Expert Comment

by:rhandels
ID: 10917138
Hi,

Nice to hear the problem is solved, how did you fix it??

Could you please post a question for deletion or withdrawl of the question in the community support (see link below)
http://www.experts-exchange.com/Community_Support/
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Author Comment

by:meesha
ID: 10917179
You set up dialup connection in RRAS (modem interface) to answer incoming calls.  Once the call is answered, you go ahead an use the Terminal Server Cliint just as you notmally would using TCP/IP.
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Expert Comment

by:rhandels
ID: 11314523
Yup, agree
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Author Comment

by:meesha
ID: 11314528
I set the dialup interface to accept incoming calls.  I installed routing and remote access.  I had RRAS assign an IP address from the DHCP address pool to incoming connections on the dialup interface.  When the user dials in, they access TS with the server name or IP address.

Please withdraw my question as I solved this on my own through trial and error.

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ID: 11350274
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