Can any one shed some light on this issue?
I used to run AVF 3.0 for Exchange & SAV 8.1 Corp edition on Exchange 2000. Worked great. Whenever there was infected email, e.g. W32.Netsky.C@mm, AVF 3.0 could catch it and replace the attachment with text message, notifying me there was virus.
However, recently, I upgrade SAV 8.1 to 9.0, and ever since that, AVF no longer works properly:
- AVF service can never start at server reboot, I have to configure the service to restart itself after failure, otherwise I will have to manually start it.
- AVF cannot detect the virus properly. Instead, it tells me "detected a message with unscannable attachment"
Have tried uninstall and reinstall Symantec, no improve.
Any idea? Thanks in advance!!