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Fujitsu  hard drive trouble.

Posted on 2004-04-25
Medium Priority
Last Modified: 2010-04-03
I have a customer who has a Fujitsu hard drive that has Windows Xp Home on it.  He came to me  and said he was getting an error upon bootup that said "missing or corrupt
vgaoem.fon please run repair on the XP setup cd.  I tried it gave access denied every time I wpould try to access the CD Drive.  I ended up slaving the drive int anothe machine that has XP home and just deleted the old file in the C:\windows\system\i386\vgaoem.fon and copy the same file over to the troubled hard drive.  I put it back into the machine.  I got excited I saw started to load WIndows XP Home.  I got the Windows XP Home with the ticked streaming at the bottom after about a minute of that it would just reboot itself.
I ran the setup cd again and got to the place where you go into the restor console and it said that it "Did not detect any hard drives on this computer" I did some troubleshoooting changed the IDE cables around.  Everything I tried still would not detect.  I put it back  into another good known a machine where I orignally copied the file.  Went to the BIOS of that machine and it would not detect.  The customer has very important data on it with no backups of the data. What do you think happened?  Failed harddrive? What can I do to get this data off it?  I Would appreciate any and all input to this question.


Question by:compucharley
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Accepted Solution

5t0rmUK earned 2000 total points
ID: 10914131
Indeed this is a very common fault with Fuji drives.  Chances are the O/S was fine before you even messed with it.

The only way and I do mean this seriously is to put the H/D in the back of the refridgerator for about 90 mins, remove it from the fridge and plug it into the PC and get the data transferred off it quickly !!

You have been warned, miss your window of opportunity and all will be lost.

If you have Norton Ghost, then Ghost the Fuji drive across to a brand new one without hesitation and worry about getting the O/S up and running after.

There will be the slight chance that the drive is knackered now, but give it a go.

Good Luck.


Author Comment

ID: 10918645
Thanks Mike I appreciate the answer.



Expert Comment

ID: 10918763
I will keep my fingers crossed for you.  I hope it fixes your problem

Thanks for the points.



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