Solved

error message

Posted on 2004-04-25
3
261 Views
Last Modified: 2013-12-28
I have just done a compaq diagnostics test and am getting a error message that says

Test failed, error code:014005001
DL failed to id
Recomended action:
check version ofDL and make sure correct windows drivers are loaded for that device
Error Details:
Actual: an error occurred during the ID of Diagnostic Library:
DL_VIDEO.DLL.

Please tell me what I need to do as I am pretty new at this
thanks Middlo
0
Comment
Question by:middlo54
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
3 Comments
 
LVL 29

Accepted Solution

by:
blue_zee earned 500 total points
ID: 10914144

According to this:

http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?objectID=PSD_DD980320_CW01

You should update your Compaq Diagnostics for Windows Version 2.18, Revision C (or later):

Download:
ftp://ftp.compaq.com/pub/softpaq/sp11501-12000/sp11762.exe

Information and instructions:
ftp://ftp.compaq.com/pub/softpaq/sp11501-12000/sp11762.txt

Zee
0

Featured Post

Transaction Monitoring Vs. Real User Monitoring

Synthetic Transaction Monitoring Vs. Real User Monitoring: When To Use Each Approach? In this article, we will discuss two major monitoring approaches: Synthetic Transaction and Real User Monitoring.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

The Windows functions GetTickCount and timeGetTime retrieve the number of milliseconds since the system was started. However, the value is stored in a DWORD, which means that it wraps around to zero every 49.7 days. This article shows how to solve t…
I was prompted to write this article after the recent World-Wide Ransomware outbreak. For years now, System Administrators around the world have used the excuse of "Waiting a Bit" before applying Security Patch Updates. This type of reasoning to me …
The viewer will learn how to successfully create a multiboot device using the SARDU utility on Windows 7. Start the SARDU utility: Change the image directory to wherever you store your ISOs, this will prevent you from having 2 copies of an ISO wit…
Windows 8 came with a dramatically different user interface known as Metro. Notably missing from that interface was a Start button and Start Menu. Microsoft responded to negative user feedback of the Metro interface, bringing back the Start button a…

707 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question