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what could cause this error

Posted on 2004-04-26
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Last Modified: 2013-12-28
When starting windows 98 i get this error.

While initializing device navap:
Windows protection error.  You need to restart your computer

It does not matter how many times i restart always the same error.

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Question by:HanDyCaM
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Accepted Solution

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jthow earned 250 total points
ID: 10916463
HanDyCaM,

Navap is part of Norton AntiVirus.  Try starting in Safe Mode & uninstalling Norton AntiVirus - or SystemWorks, if that's what you've got.  If you can then start properly, try reinstalling NAV / SystemWorks.  

JohnT

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Author Comment

by:HanDyCaM
ID: 10916654
My mistake I worded the question wrong.  I had already gone into safe mode and deleted the program.  What I was
trying to get at was, what could of caused the problem, could it have been a virus or something else.


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LVL 29

Expert Comment

by:blue_zee
ID: 10916923

Norton/Symantec products are considered as non-friendly to Windows, especially their 2004 release.

They do create conflicts and problems in too many systems.

For starters, check this:

http://www.experts-exchange.com/Applications/Q_20954912.html

Zee

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LVL 6

Expert Comment

by:jthow
ID: 10916988
Unlikely to be a virus if you were previously running NAV & it was up to date.

You can get errors if you install a later version of NAV / NSW over an earlier version.  See:-

http://service1.symantec.com/SUPPORT/nav.nsf/docid/2001092114452606

for NAV and:-

http://service1.symantec.com/SUPPORT/nsw.nsf/docid/2001101612274407

for cleaning up NSW

JohnT
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Author Comment

by:HanDyCaM
ID: 10916991
Again this is definetly the wrong place to post this but i noticed you can give accepted answers and assisted answers.  But the only option
i get is

excellent
good
average.

How do i give assisted along with accepted

Sorry again I Know this is the wrong area to ask.

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LVL 29

Expert Comment

by:blue_zee
ID: 10917010
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Author Comment

by:HanDyCaM
ID: 10917023
ThankYou all


MONEY IS WELL SPENT I THINK
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LVL 29

Expert Comment

by:blue_zee
ID: 10917094

:)
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