Solved

Outlook Exchange Server Opening other user's folder

Posted on 2004-04-26
3
599 Views
Last Modified: 2010-04-08
Windows 2000 server with just installed Exchange 2000 w/ SP3.

Management wanted Exchange so a few users could view each other's calendar with one person making most of the appointments. All e-mail handled via the ISP's POP3 accounts. Outlook was first configured for the ISP9towe years ago) then the Exchange server last week. Management does not want Exchange send/receive any e-mail.

Outlook works fine enabling delegation and asssigning user permissions. The first time a user selects to open another users folders and type in the user mailbox aliase, e.g. Ken, the correct user is located. However, afterwards if someone types in the user name the name defaults to the company e-mail domain ending with .com instead of the different domain name ending with .local  

Example - The user must change the name from ken@ourcompanydomain.com to ken@our.domain.local

It is not a major problem but with executive type users it is a major nuisance.

Network domain name = our.domain.local
Company's e-mail domain is ourcompanydomain.com which is hosted by a ISP.

Thank you for your quick response.

Daniel
0
Comment
Question by:DMVance
  • 2
3 Comments
 
LVL 9

Accepted Solution

by:
robinluo earned 500 total points
ID: 10921335
- I guess it's something to do with the search sequence of your address book when Outlook is trying to resolve the alias to mailbox. Open address book from Outlook and select from menu: Tools -> Options. Global address book should locate above any other contact folder.

- Alternatively, why don't you create a list of other users mailboxes on everyone's outlook folder list? Therefore, they no longer need to "open other user's folder" when they want to check others availability. To do so, follow this:

1. Righclick on Mailbox level, and select properties, assign access permission to others in the "permission" tab.
2. In outlook profile, go the Exchange properties, and select advanced tab, add other users mailbox in there.

When you open outlook next time, you should see these people listed in there already.

0
 

Author Comment

by:DMVance
ID: 10930679
Robinluo,

Yes, the search sequence in Outlook was the problem, not with Exchange configuration which I first suspected. I was trying to may the problem more difficul than it really was.

Thank You,
Daniel
0
 
LVL 9

Expert Comment

by:robinluo
ID: 10931008
Glad to know the problem was solved. Thanks for the point.
0

Featured Post

Find Ransomware Secrets With All-Source Analysis

Ransomware has become a major concern for organizations; its prevalence has grown due to past successes achieved by threat actors. While each ransomware variant is different, we’ve seen some common tactics and trends used among the authors of the malware.

Join & Write a Comment

My experience with Windows 10 over a one year period and suggestions for smooth operation
Use these top 10 tips to master the art of email signature design. Create an email signature design that will easily wow recipients, promote your brand and highlight your professionalism.
Get people started with the process of using Access VBA to control Outlook using automation, Microsoft Access can control other applications. An example is the ability to programmatically talk to Microsoft Outlook. Using automation, an Access applic…
This video shows how to remove a single email address from the Outlook 2010 Auto Suggestion memory. NOTE: For Outlook 2016 and 2013 perform the exact same steps. Open a new email: Click the New email button in Outlook. Start typing the address: …

707 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

15 Experts available now in Live!

Get 1:1 Help Now