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Cant access home page hosted by ISP

Posted on 2004-04-26
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Last Modified: 2013-11-30
Hi Guys,

I have a W2K DNS server (example.com) with the same acting as a DC. This is the only server in my LAN. Now we also have a website www.example.com hosted by a third party. I CANNOT access the website (www.example.com) from any clients machines or server. I have set the forwarders to point to my web hosting companies domain ip address. but I still cant get to our website. I have a Linksys router acting as gateway.

Thanks for all the help
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Question by:wilkersons
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9 Comments
 
LVL 1

Expert Comment

by:emisery
ID: 10921618
Have you done a traceroute to see where you're packets are dying?  I would run several tracert's and see if they are stopping at the same point.  This could tell you if it's in you network, the ISP's network, or somewhere random.  If it's somewhere different every time, it could be a routing issue beyond your control.  Hope this helps at least a little...
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LVL 3

Expert Comment

by:justintx
ID: 10921805
some questions...

-can you get to the site by typing in the IP address instead of the DNS name?
-can you get to the site through the DNS name from a computer that's not on your LAN?
-has this website worked before and just recently stopped working?

justintx
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Author Comment

by:wilkersons
ID: 10922648
Justintx,

-can you get to the site by typing in the IP address instead of the DNS name?
 no response

-can you get to the site through the DNS name from a computer that's not on your LAN?
yes

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Author Comment

by:wilkersons
ID: 10922664
emisery,

i think this is so bcause the way the AD has been named. It is the same as the web address. has to be a way to go around this problem

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LVL 3

Expert Comment

by:justintx
ID: 10922737
hmmm.... so you've set up a name server entry for www.example.com equal to the hosting company's DNS server, right?

justintx
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Author Comment

by:wilkersons
ID: 10923154
yep
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LVL 3

Expert Comment

by:justintx
ID: 10928458
...and your local domain that your DC controls is example.com as well?  hmmmmm....  it seems like a Name Server entry set up for www should fix it.  lemme think about this.

justintx
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LVL 7

Expert Comment

by:sr_millar
ID: 10930014
Hi,

I had this problem - try the following:

Dial up or connect to the internet on a seperate PC (i.e. not connected to your lan).  I connected from home.

Type ping www.example.com and note the IP address that replies.

Go onto your W2K Box and look in DNS.  You probably have a forward lookup zone called example.com.

Add a DNS record called "WWW" into this zone and enter the IP address you noted from your home PC.

Try connecting from a PC on your LAN to www.example.com.  You may need to do a IPCONFIG /flushdns on the PC before it will work.

Stuart
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reliez earned 1500 total points
ID: 11470774
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