New mobo crashes after windows update restart!
Posted on 2004-04-27
My desktop, with newly installed mobo maysonic (ms93573), produced a trap 30000005 exception error when I restarted after installilng the most recent windows updates beginning from Cumulative Security Update for Outlook Express 6 Service Pack 1 (KB837009).
Restarting sometimes produces the screen offering safe mode or last working config. but when i try either, the monitor goes to sleep (light goes from green to orange), a clicking noise begins (vaguely emanating from one of the disk drives, definitely not from the hard drive), and the computer freezes unable to restart. one has to unplug from mains to get it back.
i've tried using the xp pro disk to boot up but nothing happens after the disk's initial messages.
I couldn't even call up the trap message anymore to give you the rest of the error message. i tried using a bootdisk from partition magic in the hope of checking out my hard drive and maybe trying an fdisk/mbr. but when the disk loaded, the screen was unreadable. i can't go any further with the floppy.
Since a friend's son assembled it for me a year ago, my computer has suffered from crashes, trap errors, fatal exception errors. i have eliminated problems with the peripherals i use - all drivers are updated and working well. the computer is regularly screened for viruses, trojans, spyware etc. I have a spare hard drive which I connect up occasionally.
When i got stop error messages on the spare hard drive (the other drive not even connected), I figured that the problem might lie in the motherboard or in the ram. i reflashed the bios but after working well, the computer crashed again after a few weeks. i was fed up enough to shell out for a new maysonic motherboard (installed by a local pc expert) in early april. the old motherboard was an albatron px845e.
but this crash indicates that something other than the motherboard might be wrong. was it something in the windows update? or is my new motherboard defective? should i try replacing the ram? how do i boot back into xp pro?
while waiting for replies, I shall try connecting up my spare hard drive to see if it reproduces the error message.
here are other specs:
pentium 4 2.53mhz
adaptec scsi card for my scanner
netgear FA311 pci adapter
radeon sapphire 7500 series graphics card
looking forward to your replies and thank you!