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When Receiving an email (in plain  text) I receieve the email in a font which is ...

Posted on 2004-04-27
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Last Modified: 2013-12-03
Really rather big.. its occurs randomly and not from set people.

is there anyway i can prevent this.

ive asked the sender to send it in plain text and it still occurs, have tried setting machine on which it occurs to plain text only.

it still occurs.

have installed office xp SP3, still there...

any input would be most gratefully received.


george

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Question by:gigeorge
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7 Comments
 
LVL 49

Expert Comment

by:sunray_2003
ID: 10928956
a) Have you tried doing "detect and repair" going to help menu. Try that

b) Repair PST : http://www.slipstick.com/problems/scanpst.htm

c)Also take a backup of all emails and go to control panel ---> mail --> delete the profile and recreate one again

d)Check for spywares and virus

e)If nothing works out repair or reinstall office
go to control panel --> add/remove programs --> scroll down to office
click on "change" and repair or reinstall

Try from a-d and check if the outlook would behave well.If not, try reinstalling..
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LVL 49

Expert Comment

by:sunray_2003
ID: 10928981
Also check the rules in outlook (if any)

Do you see any pattern in the emails from random people ?

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Author Comment

by:gigeorge
ID: 10929495
Sorry it was neither..

i worked it out and its in teh menu's


Go Into

TOOLS
     OPTIONS
             MAIL FORMAT
                                   FONT
                                        Composing &  Reading plain text
                                                                                                  CHOOSE FONT & COLOUR / SIZE ETC
0
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LVL 49

Expert Comment

by:sunray_2003
ID: 10929509
Yeah I was aware of that option. If you had set that option then you should be getting all your emails in the same font size but in your case it was random. That puzzles me.. is your issue resolved now ?


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Author Comment

by:gigeorge
ID: 11169609
yes thanks
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ID: 11244929
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