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drivers for a diamond sup2800 phoneline adapter

Posted on 2004-04-27
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Last Modified: 2008-02-01
I bought a Diamond SUP2800 Phoneline network adapter on Ebay, and It came with what looked like a burned cd with the drivers on it.  I installed the drivers, but Windows did not recognize them, and looking closer found that they were for an SUP2690.  I searched and searched for drivers for the SUP2800 and could not find them anywhere, even in places where they have drivers for pretty much every other model including 21,22,26,27, and 2900.  I tried using the latest drivers, which were for 29 something, but windows still said 'we could not find any drivers for your product."  Does anyone know where I can find the right one, or if there is another problem I could be missing?
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Question by:yajoros
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18 Comments
 
LVL 11

Expert Comment

by:YohanShminge
ID: 10932799
I've searched but to no avail.  The only suggestion I can make is to email Diamond Multimedia at info@diamondmm.com
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☠ MASQ ☠ earned 440 total points
ID: 10933631
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Author Comment

by:yajoros
ID: 10943405
thanks, I searched all over, but that one seems to work.
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LVL 63

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by:☠ MASQ ☠
ID: 10943491
Great - glad to help - now back up the file & don't lose it ;)
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Author Comment

by:yajoros
ID: 10943502
Now I have another problem, and I don't have enough points to make a new topic.  The connection, which let me say worked fine for a while before I swtiched to this USB adapter, is not coming up with a good IP for this computer.  It just shows 0.0.0.0.  I tried setting it manually to 192.168.1.101, which is what it should be, but I still cannot ping to the other computer(192.168.1.100) or the router(192.168.1.1).  The other computer still has the old Netgear card, and the connection through the router to the internet works find on it.  Now what am I doing wrong?
thanks
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LVL 63

Expert Comment

by:☠ MASQ ☠
ID: 10943585
OK - for free .....

If you're using DHCP to allocate IPs from the router try releasing the IP for the USB.
Also check you're not trying to use two NIC's at the same time
run winipcfg check that you only have one NIC listed at the top
if not remove the other device & retry
then release the 0.0.0.0 ip and renew it
the router should reallocate the correct IP to your new device.

it'll only take a few days for your points to build up again!
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LVL 11

Expert Comment

by:YohanShminge
ID: 10943590
Are the two computers physically connected in any way?  What's your network configuration?  Also, what is your operating system?  Is the USB adapter showing up fine or are there still any installation issues?  When you specified the IP address, did you specify the same subnet mask as you have on your other computer?  (likely 255.255.255.0)
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Author Comment

by:yajoros
ID: 10944286
I did release the IP again, and I removed the old card completely.  There is the integrated broadcom thing still there, but It's disabled.  That's ok right? And where can I find winipcfg?
They are connected through the phoneline.  The Computer that works runs ME and uses a Netgear Phoneline adapter card, and always has, but the other computer runs XP, used to use the cards, but I decided to switch products because the cards kept quitting on me (only on the XP computer though.) The USB adapter shows up fine, the computer recognizes it as what it is.  I did have the same subnet masks.  I am still confused, any other ideas?
thanks for the help
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LVL 11

Expert Comment

by:YohanShminge
ID: 10944999
On the ME computer, type Start->Run->"winipcfg"->OK
To release your IP, click release.  To renew your IP, click renew

On the XP computer, type Start->Run->"cmd"->OK
Now type "ipconfig /all" and press enter to view IP info.  To release, type "ipconfig /release" To renew, type "ipconfig /renew"
If it gives an error trying to renew, post it here please.

However, this doesnt really apply unless you have a router that operates as a DHCP server.  Keep us posted!
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Author Comment

by:yajoros
ID: 10950758
thanks, ill try that when i get home.  The router does operate as a dhcp server, im pretty sure.  Before I switched, the connections always got ip's autmatically and I didnt have to conifigure any of that.  it's a linksys hpro200 if that means anything to you.
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LVL 11

Expert Comment

by:YohanShminge
ID: 10952828
Great, a few more suggestions if that fails:

-Reset the router.  Simply unplugging it from its power source then plugging it back in should do the trick.
-Check to make sure you have a physical connection.  I belive there are lights on the front of that router that will indicate when a computer is connected properly.
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Author Comment

by:yajoros
ID: 10954031
when I try to renew, it times out.  whats wrong?
Im sure they are physically connected.  I use dialup on the computer, and the modem goes through the usb adapter to the phoneline.
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Author Comment

by:yajoros
ID: 10954042
I forgot to say I the timeout occured on the XP computer.  Do I still have to renew on the ME computer? because the connection on that computer works fine.
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Author Comment

by:yajoros
ID: 10954063
sorry to post three times, but I am starting to think that this adapter just isn't going to work with Windows XP, or maybe I have the wrong driver, because I simply can't connect to the router at all.  Do either of those sound like possibilities?
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LVL 11

Expert Comment

by:YohanShminge
ID: 10954132
Its quite possible.  If it isnt showing an IP address, then its likely a problem with the card itself, considering that the other computer works fine.

On XP, does it list a MAC address under the "ipconfig /all" ?

If so, then there might be hope...
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LVL 11

Expert Comment

by:YohanShminge
ID: 10954136
And no, leave the ME computer alone for now, it shouldnt affect the XP renew.
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Author Comment

by:yajoros
ID: 10955288
no, no mac adress. i suppose i'm just going to have to buy a newer adapter.
thanks for all the help
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LVL 11

Expert Comment

by:YohanShminge
ID: 10955314
Sounds like it!  Too bad about that...
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