When the user receives e-mails in Outlook they are not being displayed unless the user goes to another folder within Outlook. The Inbox has all current messages for the user and is apparently receiving e-mail. If the user clicks on any other folder the Inbox message count is updated and when the user returns to the inbox the new messages are there. No matter how long the user waits the messages are not displayed if they are in the Inbox folder. Additional information: Outlook is connected to Exchange for incoming and outgoing e-mail, no Internet mail connection. The PC is running WinXP Pro with all current patches. Office 2K is also patched to current. We tried uninstalling and re-installing Office 2K. We created other users on the machine and they experience the same problem. The PC is part of a domain, Win2K Server, Active Directory. User Profiles are local not roaming profiles.