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How to pull visitor system information from a web page

Posted on 2004-04-27
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Last Modified: 2010-04-06
Is there a way to have a client that comes to our website click a button and give us system specs?  This is for a help desk package we are writing using php.  Any commits would be great.
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Question by:Uzaree
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dorward earned 50 total points
ID: 10936707
Yes and no.

It is possible, but only for some clients, and it would require the creation of platform specific (ActiveX in the case of MSIE on Windows) tools to gather the information. It would also require the user to accept several scary security alerts.

It *might* be possible to gather the data using a cross platform signed Java Applet - but this would probably require Windows users to install the official version of the Java Plugin (as the one which comes with Windows is ancient and awful).
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