jmcguire56
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System process at 100%
A friend brought me his computer complaining that its terribly slow. After intstalling the latest Microsoft Critical Patches, his computer became unusable. During boot up, just as the message "Applying security policy" appears, the system process pegs at 100%. It will take the computer about 20-30 mins to get to a login screen. Once you put your username and password in, it will take another 20-30 mins to get to a desktop but after that you can't run any programs. I took the hard drive out and put it in another computer as a slave drive and scanned it with Norton Anti-virus, no virus was found. I put it back in the original computer, removed all unneccesary hardware, no change. I booted into safe mode and that doesn't make a difference, System pegs at 100%. I don't know what else to try. Any ideas? Remember, I can't run any programs under Windows.
How much free space is there on the hard drive?
Run msconfig from cmd line and disable everything that runs at startup. Safe Mode should have done this too, but worth a quick try.
Try logging in as another user. Check the user profile size. How much stuff (in KB) are on the desktop? Purge the temporary internet files.
Run msconfig from cmd line and disable everything that runs at startup. Safe Mode should have done this too, but worth a quick try.
Try logging in as another user. Check the user profile size. How much stuff (in KB) are on the desktop? Purge the temporary internet files.
When you finally get to the desktop, press CTL-ALT-DEL and bring up the task manager; click on processes and look for the one that is at > 90%. Then do some research into that process (put the full name of the task into google with the word "processor" - you'll get a hit.
By the way, is this box running CA Etrust AntiVirus? If it is, there's a problem that requires a patch... had that issue with various clients since the daylight savings time change.
By the way, is this box running CA Etrust AntiVirus? If it is, there's a problem that requires a patch... had that issue with various clients since the daylight savings time change.
GearyTech ummm unless I misread what jmcguire56 said it is the System Process that is pegging at 100%
missed that. thanks for pointing it out.
:)
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Berni, thanks a million! That was the fix!
Thanks for the solution Berni! And thanks jmcguire56 for asking! This was exactly what I needed for a computer of a friend.
http://support.microsoft.com/default.aspx?scid=kb;en-us;295714
PViewer: Download Page
http://www.petri.co.il/download_free_reskit_tools.htm
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http://www.dynawell.com/reskit/microsoft/win2000/pviewer.zip
Pstat: Download Page
http://www.petri.co.il/download_free_reskit_tools.htm
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http://www.microsoft.com/windows2000/techinfo/reskit/tools/existing/pstat-o.asp