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Remote Desktop can connect, but then drops out ?!

Posted on 2004-04-27
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Last Modified: 2010-03-18
Hi peeps, hope someone can help me out with this one, can't figure it out by myself :(

I have been using Remote desktop Connection (RD) for a couple of years now, and always without any problem. The other day i had some problems connecting though. I could connect -> The RD login thingie appears (so connection still seems OK) i Login on the remote computer -> The login process starts on that computer -> and then before anything comes on the RD, it automatically seems to log me out again and shut down my RD program :S

When i looked at the event viewer back home, it said my profile could not be loaded or something, so i trashed my whole profile and created a new one. That also didn't seem to help. It still logges in, and instantly out again. Nothing is showing up in the event viewer anymore :S It does not matter if i try to log in as my normal account or as admin, both have the same effect? I DO connect through a router, but since that worked flawlessly before i do not suspect that to be the problem. Also, it DOES connect, because i can see the login screen of the remote computer, the login process just fails (works great at home btw ;) )

Anybody know how to fix this? Tnx in advance.
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Question by:BenSmeet
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Expert Comment

by:Nzarth
ID: 10936692
When it bombs you out, have you tried to log in again?  Does it log back into the same session or a new session?

Have you tried to ping the remote server/gateway (use ping -t (then the IP address without brackets).

Any packets lost?

Have you tried to use RDC within the network and see if the connection is lost that way? (if it does then you can discount connection).

Have you tried using another PC to connect to the remote server (to discount that the PC has the problem).
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Author Comment

by:BenSmeet
ID: 10938388
Hi, tnx for replying.

It bombs out when no session has started yet (remote pc just turned on), and when i try multiple times to login, as well under my own account as under the administrator account.

I have no problems connecting from my current pc with RD to any other pc i can think of (multiple) to my home pc. And it also used to work in the exact same situation as it was one week ago.

My pings are about 25 ms with 0% packet loss and i tried connecting through another pc, also same result :(

I just thought of something, can it have anything to do with the fact that i recently update my video driver on the remote pc? (just flew in my head here ;) )?
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by:bkoehler-mpr
ID: 10941181
What OS are you connecting to? Which version of the RDP client are you using to connect?
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Author Comment

by:BenSmeet
ID: 10943259
The remote PC i am connecting to is windows xp professional, the pc i am connecting from (and always have been before when it worked) is also Windows xp professional. I am using the standard rdp client supplied with XP. I cannot find the version number of it though :(
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LVL 6

Expert Comment

by:bkoehler-mpr
ID: 10943340
Are you port forwarding from a router to your home PC?  I have seen this issue when port forwarding isn't working correctly (I replaced a Linksys router recently after experiencing this exact issue). I’ve also had auto-uplink Netgear switches cause issues of this nature until restarted.

Did any change in the network between the computers occur recently? Do you get this issue when running RDP from other computers at home to that PC, or just when you try from outside your network?

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Author Comment

by:BenSmeet
ID: 10943984
I have a speedtouch router running as my adsl connection. It has the default server set to the correct ip adress. It can of course be something in that area, but if it is, why do i get a connection coorectly and can i even see the remote login prompt at the pc? I figured that because that happens, the connection itself should be ok? Or am i wrong here?
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Author Comment

by:BenSmeet
ID: 10946427
Okay, got it. First off, tnx for all the replies. Here are two of the things i did yesterday, that could both have been the reason why i has not been working:

1. I renamed my home's PC's Workgroup name, i saw in an old event in the event viewer that there have been problems with that in the past, so redid the naming, in the exact same name as it was before (so only redid the naming wizard)

2. The other thing i tried (AND I BELIEVE THIS IS WHY IT WAS NOT WORKING) ........ i reinstalled my videocard driver! I own a NVIDIA 440 MX and last week i installed the very latest video drivers, forceware something. Yesterday i turned them back to older drivers, and now all works :S

Tnx everyone!

P.S. Am i supposed to do something with the points?
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Expert Comment

by:bkoehler-mpr
ID: 10949297
Post in the Cleanup room for a Delete/Refund request.
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Accepted Solution

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modulo earned 0 total points
ID: 11350275
PAQed, with points refunded (80)

modulo
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