Opening MS Outlook attachments resizes the screen resolution to 640 x 480
Posted on 2004-04-28
I have a PC that resizes its screen resolution to 640 x 480 when opening an attachment from Outlook 2000!! On closure of the attachment (word, excel, powerpoint etc..) the screen goes back to 1024 x 768. The PC has not experienced this problem previously and all the latest graphics drivers have been applied. I have changed the graphics card but after the swap the action continues.
The PC is running Windows XPPro with all the latest service packs applied and MS Office 2000 also with all the latest service packs applied. If you save the attachment then open Word from the start menu it opens in the correct resolution.
I have tried a MS Office detect and repair, adaware6 deep scan(with all updates applied), full virus scan with norton 2003 (fully updated).
Thanks alot for any advice, as its a boring and tedious re-install otherwise.