Exchange 5.5 not working.
Posted on 2004-04-28
Hi, this is my fist post here, I hope you guys can help.....
I am running Exchange 5.5 sp4, I am also running Symantec antivirus corp 8.1, I have no backup.
When the mail stopped working last week I noticed that the information store (and dependant services) would not start, there was a specific error 4294966264 (i think it was this one). I followed the steps on the MS support site and removed some *.log files. The services then seemed to start and all was working until early on monday morning. When it all stopped again. I noticed that the store.exe process was using 99-100% of the CPU time.
I have done a lot of reading and I think that the database files are damaged or incosistent. I am fairly sure that the anti virus had some part to play in the database being damaged and have disabled it. I have tried using isinteg & eseutil, but am unsure of how to use them properly.
I am at my wits end and have 50 lawers waiting to get their e-mail back. Please help me.