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Blank desktop with no icon or taskbar on Xp boot up

Posted on 2004-04-28
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Last Modified: 2007-11-27
My XP home Laptop boots up gets past the XP Splash screen. And then I see the cursor with the dark back screen and nothing else. The cursor moves so the computer has not crashed. Ctrl + Alt + Del does not work and nor does any other keyboard shortcuts.

I have tried to boot up in last known good and all the safe modes but with the same problem.

Can you please help?

Thank you  

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Question by:downehouse
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13 Comments
 
LVL 57

Expert Comment

by:Pete Long
ID: 10937760
XP Missing Task Bar and a blank Desktop (wallpaper ony)

I had this problem (04/04/04) So Im writing this in case it ever comes up on EE :)

1. Pres Ctrl+Alt+Delete
2. On the Task Manager (Applications Tab) Click New Task
3. In the run box that presents itself type the following %SystemRoot%\System32\restore\rstrui.exe
4. This will launch The Windows restore system pick a date (shown in BOLD) when the system was working and click next.
5. Your system will restore then reboot.

Fixed mine anyway :)
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LVL 49

Expert Comment

by:sunray_2003
ID: 10937771
Try doing this and might work for xp

http://support.microsoft.com/default.aspx?scid=kb;en-us;256194

Instead of ctrl+alt+del, press windows key and check if the taskbar would come or press windows key + R to get run box

post back
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LVL 49

Expert Comment

by:sunray_2003
ID: 10937845
Also check this

HOW TO: Change the Windows Logon Screen Saver in Windows XP
http://support.microsoft.com/?kbid=314493

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Author Comment

by:downehouse
ID: 10938244
Guys

Ctrl+Alt+Delete does not respond so I can not see the task manager

I have tried pressing windows key and then other shortcut keys such as "R" for run but nothing happens.

The problem is not a screen saver.
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LVL 49

Expert Comment

by:sunray_2003
ID: 10938414
What happens when you press windows key that it give the same effect as pressing the "Start" button
if it does that , can you click on "run" and does it open it

Alternatively also try , ctrl + Esc to get the start button menu
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LVL 7

Expert Comment

by:YarnoSG
ID: 10938431
and a FASTER way to the task manager is {CTRL- SHIFT - ESC}
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Author Comment

by:downehouse
ID: 10938459
ctrl shift esc does not work either. Like I have already said no shortcuts work. I know that the keyboard still works fine because I see the cap lock and num lock lights come on on te keyboard.
0
 
LVL 49

Expert Comment

by:sunray_2003
ID: 10938526
Check this

Blank screen when you start Windows XP Home Edition?
http://www.jsiinc.com/SUBL/tip5900/rh5989.htm

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Author Comment

by:downehouse
ID: 10938965
Sunray that did not work either.

It’s a laptop not a desktop so it does not have any pci slots.

There is not white dot on the screens.

I have a laptop, which boots up in XP with only a blank desktop. No icons and no task bar. No short cuts seem to be working but the Keyboard is still working. Right click does not work either.


Help please
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LVL 49

Accepted Solution

by:
sunray_2003 earned 250 total points
ID: 10938994
possibly a repair installation should work


You may perform a repair installation
http://www.microsoft.com/WindowsXP/expertzone/tips/dougknox/doug92.asp

Description of the Windows XP Recovery Console
http://support.microsoft.com/default.aspx?scid=KB;en-us;314058&
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Author Comment

by:downehouse
ID: 11030594
In the end I had to rebuild the laptop not what I wanted to do but i guess there was no other way.
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Expert Comment

by:Jeff_Guy
ID: 11555357
I had a laptop with a similar problem (the Taskbar was NOT showing on boot up).  I ran Ad-aware and it has found hundreds of Spyware file on the laptop.  Hopefully this fixes the problem.  Thanks for the tip on using the NEW TASK from within Task Manager - this was the only way that I could initiate Ad-aware.
0
 

Expert Comment

by:gregblakney
ID: 13805640
I have exactly the same problem right now. The screen is completely blank.
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