Tacobell2000
asked on
unable to print screen
Hello
We are runnnig a WXP sp1 network with Active directory. For some reason nobody is able to print screen any webpages and documents and i cannot seem to figure out why.
Could someone please help,
Many thanks
Tacobell2004
We are runnnig a WXP sp1 network with Active directory. For some reason nobody is able to print screen any webpages and documents and i cannot seem to figure out why.
Could someone please help,
Many thanks
Tacobell2004
Make sure printscreen has not been disabled ..
print screen does not print the screen.... it would copy the screen as an image to clipboard... you will need to paste it in any image handling software like ms word, excel, ms paint etc and then print from there..
1. if your problem is that image is not getting copied to clipboard please mention more about the graphics card u r using and what applications are installed
2. if your problem is that u r able to printscreen and paste but not able to print them mention more about your printer setting, printer typres whether printer is printing other stuff etc....
regards
mohsin
1. if your problem is that image is not getting copied to clipboard please mention more about the graphics card u r using and what applications are installed
2. if your problem is that u r able to printscreen and paste but not able to print them mention more about your printer setting, printer typres whether printer is printing other stuff etc....
regards
mohsin
mohsyn,
> print screen does not print the screen.... it would copy the screen as
> an image to clipboard..
Good point.
> print screen does not print the screen.... it would copy the screen as
> an image to clipboard..
Good point.
ASKER
I am unable to paste to a word document or any other document after a print screen.
can u paste in paint or any graphical editor ?
Can you select text and copy/paste? Or is this only via Print Screen?
ASKER
no i cannot paste in paint or any graphical editor.
try to paste in word - office
ASKER CERTIFIED SOLUTION
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
ASKER
For some reason i am able to print screen to paint but unable to do so on a word document etc.... .
Search for a rename "normal.dot" without the quotations. When found rename to normal.old, if multiples found rename in sequence, old1, old2, old3 etc....keeping in mind on an NT system you may not have permission to rename all found files.
Remove you printer driver. Reboot. Re-install. Word use's the printer drivers for all print functions, I am not 100% sure that the print screen function would be involved with the print drivers but just in case and it cannot hurt.
Also, try this, open word, do a print screen (just press the print screen button on your keyboard), then right click in a blank space in Word and left click paste.
1.) is paste an available option in word when doing the above steps
2.) does the picture paste in OK?
3.) if not, is there an error message of any type?
4.) have you checked:
MS Word
Tools Menu
Options sub selection
Edit Tab
Picture Editor
1.) Is the photo editor MS Word (2000) Ms Office Word (2003) or something else such as MS Photo Editor?
- if it is something else, such as MS Photo Editor, try changing to MS Word and try the prntscrn/paste again
Cheers,
John
Remove you printer driver. Reboot. Re-install. Word use's the printer drivers for all print functions, I am not 100% sure that the print screen function would be involved with the print drivers but just in case and it cannot hurt.
Also, try this, open word, do a print screen (just press the print screen button on your keyboard), then right click in a blank space in Word and left click paste.
1.) is paste an available option in word when doing the above steps
2.) does the picture paste in OK?
3.) if not, is there an error message of any type?
4.) have you checked:
MS Word
Tools Menu
Options sub selection
Edit Tab
Picture Editor
1.) Is the photo editor MS Word (2000) Ms Office Word (2003) or something else such as MS Photo Editor?
- if it is something else, such as MS Photo Editor, try changing to MS Word and try the prntscrn/paste again
Cheers,
John
ASKER
This did not help but i will give you the points because of the effort you put into this.
Thank,
Tacobell2000
Thank,
Tacobell2000
Is there any FN key (function) that has to be depressed first (like on a laptop keyboard)?