mhfinc
asked on
To: Name and From: Name not in printed Draft
Dear Sir or Madam,
Our CEO's sec just got a new pc with xp pro and office 2003. Her problem is this. When she composes and email, she has the expected recipient chosen, drafts the letter and then prints a copy for the Pres for approval before sending it. The problem is, on the printed page, the only thing that shows up is the body of the letter. There is no indication on the top of the email as to whom it is from or to whom it is going.
Any thoughts?
Thank you
Our CEO's sec just got a new pc with xp pro and office 2003. Her problem is this. When she composes and email, she has the expected recipient chosen, drafts the letter and then prints a copy for the Pres for approval before sending it. The problem is, on the printed page, the only thing that shows up is the body of the letter. There is no indication on the top of the email as to whom it is from or to whom it is going.
Any thoughts?
Thank you
ASKER
Sunray,
You are correct that it goes to the draft folders. We tested this and when we opened the draft copy and went to file->>pagesetup-> there was no memo style choice. Only Margins printer and layout tabs? Couldn't find the page setup. Any Ideas? Thanks
You are correct that it goes to the draft folders. We tested this and when we opened the draft copy and went to file->>pagesetup-> there was no memo style choice. Only Margins printer and layout tabs? Couldn't find the page setup. Any Ideas? Thanks
mhfinc,
Did you try that header and footer as told in my first suggestion ?
yes opening the draft message doesnot get that pagesetup.
what you can try is this
click on the name "draft" on the left so that you have selected that folder
now go to file --> pagesetup and you have memo style and should be able to edit there.
post back
Did you try that header and footer as told in my first suggestion ?
yes opening the draft message doesnot get that pagesetup.
what you can try is this
click on the name "draft" on the left so that you have selected that folder
now go to file --> pagesetup and you have memo style and should be able to edit there.
post back
mhfinc,
I donot see that pagesetup on my computer either (as i had told before) but when I tried the same on a machine that uses exchange server instead of the standalone imap or pop , i was able to create a draft and print it out with all the details.
Try that header and footer and see if it would help
I donot see that pagesetup on my computer either (as i had told before) but when I tried the same on a machine that uses exchange server instead of the standalone imap or pop , i was able to create a draft and print it out with all the details.
Try that header and footer and see if it would help
ASKER
I have now done the Draft Folder file page setup and put in these settings and still no header information. Any more?
ASKER
Yes this is on a client using the company exchange server.
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SOLUTION
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Once it goes there, double-click the same message again so that it opnes in a new fresh page
now goto file --> pagesetup --> memo style
under header and footer check these are present
header : &w&bPage &p of &P
footer : &u&b&d
If these are not present , put them there and now print and check
post back