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Why does the clipboard stop working on occasion?

Posted on 2004-04-28
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Last Modified: 2008-03-06
Every once in a while, ctrl-C/ctrl-V stops working in situations where I have used ctrl-C/ctrl-V routinely in the past.  The clipboard toolbar goes gores gray (meaning that you can't use it) and does the Edit->Cut and Edit->Copy pul-down menus.

The only way that I have ever recovered from this is to restart Windows.  (It might be that restarting Access would be sufficient.)

Any ideas?

Thanks,
  Ken
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Question by:klopter
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Expert Comment

by:Steve Bink
ID: 10940427
Could you provide a little more information about WHEN it becomes unavailable?  Those options become unavailable for a variety of reasons, some of which are not immediately obvious.  Does it still work in the rest of Windows?  For example, can you copy and paste text in Notepad?  Or Microsoft Word?
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Author Comment

by:klopter
ID: 10940556
Unfortunately, I rebooted the system so I can't say exactly for this time.  But, I think that in the past I have seen it disappear for all applications.  Can't say for sure.

What I can say with confidence is that it is a situation in which I have always been able to use the clipboard in the past.  And, I can type characters into the field directly.

Ken
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Expert Comment

by:Steve Bink
ID: 10941267
Without more information, I'm afraid I can't really help you.  A search of Microsoft's knowledge base verifies an issue with Win98/Office2k, and the Macintosh version of Office98.  Macintosh definitly doesn't apply here, and the article for Win98 talked about the normal editing shortcuts not being available while custom dialog boxes or user forms are being displayed.  You can see the list of articles I perused by searching for "copy paste not working" in Microsoft's knowledge base.
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Author Comment

by:klopter
ID: 10941688
routinet,
  Thanks for trying.  If/when it happens again, I'll check to see if cut and paste works in other aps.

Ken
 
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Author Comment

by:klopter
ID: 10952002
It happened again today.  I had selected entire row and hit the right mouse button.  From then on, cut, copy and paste became unavailable to me not just in Microsoft access, but even in Notepad.

Ken
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Expert Comment

by:Steve Bink
ID: 10952632
I've tried to reproduce your problem with my install of Office XP (2002 SP3), but it works fine here.  I'm pretty sure copying an entire row from a table's datasheet view requires a particular DLL, such as a call to JET, or a specific copying method for records, etc.  If that DLL were missing or corrupted, it would definitly impact how Access performs, but I would think you would have seen other symptoms as well.  Have you tried the "Detect and Repair" function for your Office installation?
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Author Comment

by:klopter
ID: 10953045
Routinet:
  I'll try the detect and repair function for Office.  I assume that I put in the CD and look for a detect and repair option somewhere?

Ken
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Accepted Solution

by:
Steve Bink earned 500 total points
ID: 10960942
You will probably need the CD, and "Detect and Repair" is under the Help menu in my Office (XP/2002 sp3).  You could also try the repair installation option from the Add/Remove Programs entry for MS Office.
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