Exchange/Outlook Auto-Reply Problems.
Posted on 2004-04-28
Running Outlook XP (2002) clients with a single Exchange 2000 server. Vamsoft ORF setup and checking against SpamCop and SpamHaus lists. Sonicwall Pro 230 edge firewall.
We have just set up a user/mailbox called firstname.lastname@example.org as a place to recieve resumes submitted from a job ad.
We wanted to have an automatic reply to all submissions, letting the sender know it had been recieved and thanking them.
First I tried setting up the out of office assistant with the pertinant text. It worked fine for test emails from users on our global address list (ie. anyone who has a mailbox on our exchange server) I then tested it from several Internet email accounts......the emails were received in the "jobs" mailbox...........but no out of office message was received back in the yahoo or hotmail mailboxes.
I then turned the out of office assistant off, on the "jobs" mailbox in Outlook. I started the "rules" wizard and created a rule that said:
Apply this rule after the message arrives
where my name is in the To or CC box
have server reply using a specific message.
with the message specified and save. Again, everything worked fine for internal (mailboxes on our exchange server)....the specified message was automatically sent in reply............and again, when I sent test messages from Internet mailboxes, the messages were received in the "jobs" mailbox, but not reply appears to have been sent back.
What am I doing wrong