We are having issues with our loyal HP 5000 Series printer. The default setting for the drawer two has been set to JIS85 paper, and we cannot seem to change the settings back to letter. As such, everything we print requires that we push the manual feed button. We have verified that the applications printing to the HP5000 are not assisting with the problem. When we scroll through the menus, there are not settings in the paper handling menus for the default to be reset to letter.
Any ideas here?