Solved

SBS 2003 backup failing

Posted on 2004-04-28
3
328 Views
Last Modified: 2010-04-19
I am using the standard Microsoft backup on SBS 2003 std with a tape drive.  I perform a full or "normal" backup with verify data.  Everything looks fine and works fine.  Back up catalogs the data that has been stored on the tape and it is listed under the default media title.  All the files appear to be in place and when I have tested the tape by removing files and folders from the hard drive and then restoring them ... it works seamlessly.

BUT ... if I reboot,  all the catalogged backups disappear and the media is no longer recognized as valid and Backup basically asks if I'm sure I want to continue and lose all data on tape.

Upon rebooting, the remote storage service does not start automatically, so I do it manually but it doesn't resolve the missing data.  

The tape drive is a Seagate travan, but Server 2003 only recognizes the tapes as miniQIC ... what the?

0
Comment
Question by:paleface
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
3 Comments
 
LVL 16

Expert Comment

by:JamesDS
ID: 10947050
paleface
Have you tried replacing the drivers for the tape drive?

Cheers

JamesDS
0
 
LVL 3

Accepted Solution

by:
vnekic earned 500 total points
ID: 10955724
Sounds like you need a real tape drive...

My tape drive was messed up too.... but, in the middle of a tape backup....server 2003 would lock...or more often REBOOT in the middle of a backup.

I reinstalled the FIRMWARE to the tape drive and it worked fine.

Here is the BAD news... and good news for your TRAVAN.
You have to call microsoft for the HOTFIX for that unit.

http://support.microsoft.com/default.aspx?scid=kb;en-us;825742&Product=winsvr2003

Hope that helped.

Vlad
0
 

Author Comment

by:paleface
ID: 11102433
Thanks for the assistance JamesDS and Vlad - the hotfix did the trick  :)
0

Featured Post

Resolve Critical IT Incidents Fast

If your data, services or processes become compromised, your organization can suffer damage in just minutes and how fast you communicate during a major IT incident is everything. Learn how to immediately identify incidents & best practices to resolve them quickly and effectively.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

So you have two Windows Servers and you have a directory/folder/files on one that you'd like to mirror to the other?  You don't really want to deal with DFS or a 3rd party solution like Doubletake. You can use Robocopy from the Windows Server 200…
Numerous times I have been asked this questions that what is it that makes my machine log on so slow, there have been cases where computers took 23 minute exactly after taking password and getting to the desktop. Interesting thing was the fact th…
In an interesting question (https://www.experts-exchange.com/questions/29008360/) here at Experts Exchange, a member asked how to split a single image into multiple images. The primary usage for this is to place many photographs on a flatbed scanner…
Attackers love to prey on accounts that have privileges. Reducing privileged accounts and protecting privileged accounts therefore is paramount. Users, groups, and service accounts need to be protected to help protect the entire Active Directory …

733 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question