Cannot receive mail or connect to POP3 on my Windows XP Pro Machine at all

Posted on 2004-04-28
Last Modified: 2008-03-04
Ok, I have asked many people with this unsuall problem, but have not come with a solution that works. Basically, I cannot retreive my mail on my WinXP Pro machine. Any other machine I can. In outlook express, I get this error: "The connection to the server has failed. Account: '', Server: '', Protocol: POP3, Port: 110, Secure(SSL): No, Socket Error: 10061, Error Number: 0x800CCC0E" I have even tried other email clients like Eudora with no success.

The weird thing is, when I telnet to my POP3 server (telnet 110), the connection fails. Once again, this is ONLY on my XP machine. Something got screwed in my registry that is preventing this machine from receiving mail (and it's not the application; I've tried OE, Eudora, and actually telnetting to my mail account).  I have had a few registry suggestions to make, but none has worked. This is my first EE post and it's a real toughie. That's why I will assign it 500 points. :)
Question by:Ravens52
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LVL 67

Expert Comment

ID: 10945721
Do you have the XP Firewall enabled?
Can you ping the address?
Check your HOSTS/LMHOSTS files located in (Start->Run->%systemroot%\system32\drivers\etc) for any bogus entries...

Author Comment

ID: 10945739
sirbounty, to answer your questions...
1. XP Firewall disabled
2. Yes I can ping my mail server on my XP box.
3. Did not see anything funky in those files.
LVL 67

Expert Comment

ID: 10945783
Why would you say something got screwed up in the registry?
Can you provide a bit more history?

You might also want to check these, just in case...
  Spybot-S&D -->
  HijackThis -->
  Pest Patrol -->
  PCHell removal->

  Make sure that after downloading these, that you update them.  It helps to try at least two of these.
  You might also download HijackThis and post the log that is generated after running it on your system.
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Author Comment

ID: 10945835
I keep my computer absolutely clean and always spy-ware and virus check it. I'm saying it's probably the registry because that is th only thing that makes sense. Plus, I *think* before this happened I was tweaking my registry somewhat.
LVL 67

Accepted Solution

sirbounty earned 500 total points
ID: 10945843
Have you tried a simple restore point? (Restore to previous state)

You might also try resetting your TCP/IP stack:
 Click Start->Run->CMD <enter>
 at the prompt, type:

 netsh int ip reset > c:\resetlog.txt <enter>

Netsh references:

To reset your windows sockets, download and run the following:

Author Comment

ID: 10945920
It worked! I downloaded WinsockXPFix.exe and after running it and rebooting, I can receive mail. Thank you sirbounty!  I will remember this nice little program for the future.

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