At work, just recently... The tape drive that was used to backup information, went bust. I have no idea how it happened or why. The exiting I.T. professional couldn't figure it out either.
The tape drive is on a Dell Server running Windows 2000 Server. The tape drive is a Segate STT20000A model. The backup software that was initially used was VERITAS. What makes it more difficult is that there are atleast a 100 ppl connected to the server... and its difficult to restart. (is there a way to alert them remotely that the server is restarting?)
What I have done so far...
1. Unistalled driver, and "detect new hardware"
2. Uninstall veritas drivers for Tape QIC (or whatever - i'm new to tape drives) and reinstalled
3. Gone through compmgmt.msc and fiddled around with storage.