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I/O Subsystem driver failed to load

Posted on 2004-04-29
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Last Modified: 2013-12-28
When I turn on this PC, I receive the following message:
"An I/O subsystem driver failed to load.  Either a file in the .\iosubsys subdirectory is corrupt, or the system is low on memory."  I am probably going to use the Win98 startup disk, format the hard drive and reinstall Windows, but I really need to know the cause of this issue and if there is any other solution.

Can anyone help me resolve this issue?  Also, this is the 3rd computer that this has happened to for the same user in our office.  She swears she doesn't know anything about computers and that she didn't do anything to it.  Even if it wasn't her, could someone else be doing something to these PCs for this problem to continually occur?  Thanks in advance for any and all help.
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Question by:bsansom
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7 Comments
 
LVL 44

Expert Comment

by:CrazyOne
ID: 10950669
This is what it says in that link

Error Message: While Initializing Device IOS an I/O Subsystem Driver Failed to Load...
View products that this article applies to.
This article was previously published under Q311108
SYMPTOMS
When you attempt to start Windows, you may receive the following error message:

While initializing device IOS, an I/O subsystem driver failed to load.

Either a file in the IOSubsys subdirectory is corrupt or the system is low on memory.
CAUSE
This issue can occur when the IOSubsys folder is damaged.
RESOLUTION
To resolve this issue, rename the IOSubsys folder, and then reinstall Windows 98. To do this, follow these steps:
Insert a Windows 98 Startup disk, and then restart the computer to a command prompt.
At the command prompt, type c:, and then press ENTER.
Type cd\Windows\system, and then press ENTER.
Type ren iosubsys iosubold, and then press ENTER.
Reinstall Microsoft Windows 98. For additional information about installing Windows 98, click the article number below to view the article in the Microsoft Knowledge Base:
188881 How to Install Windows 98: Helpful Tips and Suggestions

MORE INFORMATION
For additional information about troubleshooting IOS-related error messages, click the article number below to view the article in the Microsoft Knowledge Base:
263466 Error Message: Initializing Device IOS Windows Protection Error
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Author Comment

by:bsansom
ID: 10950787
Any idea what causes this?  It's not just coincidence that this same error appears on each computer that this user touches, is it?
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LVL 44

Expert Comment

by:CrazyOne
ID: 10951147
>>>It's not just coincidence that this same error appears on each computer that this user touches, is it?
 

I agree with you however do we know the pattern how the user uses these mahcine's? It could be a virus or spyware spreading through many differnt avenues.

Check for adware and sypware all are free except Spycop: http://www.spycop.com/

Also use SpyBot and AdAware in tandem. Neither is 100% accurate but the two of them together get pretty close to 100% accuracy.

spybot here
http://www.safer-networking.org/
Download
http://spybot.safer-networking.de/index.php?lang=en&page=download

AdAware
http://www.lavasoftusa.com/

Not Free
Spycop:
http://www.spycop.com/
0
 
LVL 44

Expert Comment

by:CrazyOne
ID: 10951158
Double Check for viruses
Online Scanners

 Norton Web Services  
Virus Detection provides an analysis of your results and offers suggestions for further action. It does not examine compressed files or fix infected files.

When Symantec receives notification about a new virus, we develop and post a solution as quickly as possible. We are committed to providing swift responses to all virus threats, including Trojan horses.
http://security.symantec.com/sscv6/vc_about.asp?ax=0&langid=ie&venid=sym&plfid=23&pkj=BSZNTGXIBVEMBQAUWZK

======================
 Trend Micro HouseCall        
http://housecall.antivirus.com/housecall/start_corp.asp

======================
eTrust Online antivirus scanner
http://www3.ca.com/virusinfo/virusscan.aspx
======================

PC Pitstop Virus Scan
When the download completes, you will receive an ActiveX security dialog for the PC Pitstop virus scanner. Click Yes to install the scanner and proceed to the virus scan.

If you are currently running an antivirus package such as Norton Antivirus, it may detect our own virus detection file as a virus. If this occurs and you wish to use our scanner, please (temporarily) disable any active background virus checking software before scanning, or add our signature file (PAV.SIG) to the scanner's file exclusion list
http://www.pcpitstop.com/antivirus/AVLoad.asp
0
 

Author Comment

by:bsansom
ID: 10951265
After the initial computer had the problem, this user did not have access to the internet or our network.  No email could come through either.  I don't know where a virus or spyware would infiltrate.
0
 
LVL 44

Accepted Solution

by:
CrazyOne earned 1200 total points
ID: 10951296
Email could be the initial problem and/or P2P file sharing programs like Kazaa. A file or email could be infected that the users keeps invoking from machine to machine.
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